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Aashraya Sachdeva

Publication record assembled from the DBLP archive of ranked conferences.

Papers indexed

5

Venues

3

Active years

2023–2026

Best venue rank

A*

Where they publish

Papers

5 indexed papers, newest first.

YearVenueTitleAuthors
2026EACLBeyond IVR: Benchmarking Customer Support LLM Agents for Business-Adherence.Sumanth Balaji, Piyush Mishra, Aashraya Sachdeva, Suraj Agrawal
2024EMNLPProbing the Depths of Language Models' Contact-Center Knowledge for Quality Assurance.Digvijay Ingle, Aashraya Sachdeva, Surya Prakash Sahu, Mayank Sati, Cijo George, Jithendra Vepa
2023InterspeechCross-lingual/Cross-channel Intent Detection in Contact-Center Conversations.Suraj Agrawal, Aashraya Sachdeva, Soumya Jain, Cijo George, Jithendra Vepa
2023InterspeechCauSE: Causal Search Engine for Understanding Contact-Center Conversations.Anup Pattnaik, Tanay Narshana, Aashraya Sachdeva, Cijo George, Jithendra Vepa
2023InterspeechTailored Real-Time Call Summarization System for Contact Centers.Aashraya Sachdeva, Sai Nishanth Padala, Anup Pattnaik, Varun Nathan, Cijo George, Ayush Kumar, Jithendra Vepa