| 2025 | ICIS | More Than a Mascot? The Effect of Conversational Mascots on Donations for Nonprofit Organizations. | Theres Rger, Alfred Benedikt Brendel, Mariam Bellger, Janek Mcksch |
| 2024 | ICIS | Anger Against the Algorithm? - The Role of Mindful and Mindless Processing of Errors by Human-Like Generative AI. | Mariam Bellger, Alfred Benedikt Brendel, Fabian Hildebrandt, Sascha Lichtenberg |
| 2023 | ICIS | New Bots - The Influence of a Conversational Agent's Rookie Personality on Users' Satisfaction. | Fabian Hildebrandt, Alfred Benedikt Brendel, Alan R. Dennis, Agrim Sachdeva |
| 2023 | ICIS | Who's Bad? - The Influence of Perceived Humanness on Users' Intention to Complain about Conversational Agent Errors to Others. | Fabian Hildebrandt, Sascha Lichtenberg, Alfred Benedikt Brendel, Elisa Landmann |
| 2022 | ICIS | Follow Me If You Want to Live - Understanding the Influence of Human-Like Design on Users' Perception and Intention to Comply with COVID-19 Education Chatbots. | Nico Pietrantoni, R. Stefan Greulich, Alfred Benedikt Brendel, Fabian Hildebrandt |
| 2021 | ICIS | (I Can't Get No) Electrification - A Qualitative-Empirical Study on Electrification of Transportation Fleets. | Christine Harnischmacher, Kristin Masuch, Florian Reschke, Alfred Benedikt Brendel, Lutz M. Kolbe |
| 2021 | ICIS | "F*** You!" - An Investigation of Humanness, Frustration, and Aggression in Conversational Agent Communication. | Johannes Riquel, Alfred Benedikt Brendel, Fabian Hildebrandt, Maike Greve, Alan R. Dennis |
| 2021 | ICIS | "Even the Wisest Machine Makes Errors" - An Experimental Investigation of Human-like Designed and Flawed Conversational Agents. | Johannes Riquel, Alfred Benedikt Brendel, Fabian Hildebrandt, Maike Greve, Lutz M. Kolbe |
| 2021 | WI | Do you Feel a Connection? How Human-like Design of Conversational Agents Influences Donation Behavior. | Johannes Bhrke, Alfred Benedikt Brendel, Sascha Lichtenberg, Stephan Diederich, Stefan Morana |
| 2021 | WI | Let us work Together' - Insights from an Experiment with Conversational Agents on the Relation of Anthropomorphic Design, Dialog Support, and Performance. | Sascha Lichtenberg, Johannes Bhrke, Alfred Benedikt Brendel, Simon Trang, Stephan Diederich, Stefan Morana |
| 2019 | ICIS | Emulating Empathetic Behavior in Online Service Encounters with Sentiment-Adaptive Responses: Insights from an Experiment with a Conversational Agent. | Stephan Diederich, Max Janssen-Mller, Alfred Benedikt Brendel, Stefan Morana |
| 2019 | ICIS | Promoting Sustainable Mobility Beliefs with Persuasive and Anthropomorphic Design: Insights from an Experiment with a Conversational Agent. | Stephan Diederich, Sascha Lichtenberg, Alfred Benedikt Brendel, Simon Trang |
| 2018 | ICIS | Applying Econophysics in the Context of Carsharing - Development of a Vehicle Relocation Algorithm and Decision Support System. | Alfred Benedikt Brendel, Julian Tim Brennecke, Ilja Nastjuk |
| 2018 | ICIS | Smart Infrastructure Monitoring: Development of a Decision Support System for Vision-Based Road Crack Detection. | Sromona Chatterjee, Alfred Benedikt Brendel, Sascha Lichtenberg |
| 2017 | ICIS | A Decision Support System for Computation of Carsharing Pricing Areas and its Influence on Vehicle Distribution. | Alfred Benedikt Brendel, Julian Tim Brennecke, Patryk Zapadka, Lutz Maria Kolbe |
| 2017 | ICIS | Adapting Carsharing Vehicle Relocation Strategies for Shared Autonomous Electric Vehicle Services. | Alfred Benedikt Brendel, Sascha Lichtenberg, Ilja Nastjuk, Lutz Maria Kolbe |