| 2019 | ICDCS | Scaling Longitudinal Functional Health Assessment in Multi-Inhabitant Smarthome. | Mohammad Arif Ul Alam, Aliza Heching, Nicola Palmarini |
| 2018 | HCI | Reflections on the Effectiveness of a High Density Ambient Sensor Deployment for Monitoring Healthy Aging. | Susann M. Keohane, Scott N. Gerard, Aliza Heching, Sam S. Adams, Peri L. Tarr |
| 2016 | ISAIM | Logic-Based Benders Decomposition for Multiagent Scheduling with Sequence-dependent Costs. | Aliza Heching, John N. Hooker |
| 2012 | CNSM | Analysis of operational data to improve performance in service delivery systems. | Yixin Diao, Aliza Heching |
| 2012 | NOMS | Closed loop performance management for service delivery systems. | Yixin Diao, Aliza Heching |
| 2011 | CNSM | Staffing optimization in complex service delivery systems. | Yixin Diao, Aliza Heching |
| 2011 | IM | The cost of service quality in IT Outsourcing. | Nikos Anerousis, Yixin Diao, Aliza Heching |
| 2011 | WSC | Modeling a complex global service delivery system. | Yixin Diao, Aliza Heching, David M. Northcutt, George Stark |
| 2010 | NOMS | Elements of system design optimization in service quality management. | Nikos Anerousis, Yixin Diao, Aliza Heching |