| 2009 | CHI | Call browser: a system to improve the caller experience by analyzing live calls end-to-end. | Bernhard Suhm, Pat Peterson |
| 2003 | Interspeech | Towards best practices for speech user interface design. | Bernhard Suhm |
| 2002 | CHI | Getting real about speech: overdue or overhyped? | Frankie James, Jennifer Lai, Bernhard Suhm, Bruce Balentine, John Makhoul, Clifford Nass, Ben Shneiderman |
| 2002 | CHI | A comparative study of speech in the call center: natural language call routing vs. touch-tone menus. | Bernhard Suhm, Josh Bers, Daniel McCarthy, Barbara Freeman, David Getty, Katherine Godfrey, Pat Peterson |
| 2002 | Interspeech | Speech-enabled natural language call routing: BBN call director. | Premkumar Natarajan, Rohit Prasad, Bernhard Suhm, Daniel McCarthy |
| 2001 | CHI | Curing the menu blues in touch-tone voice interfaces. | Bernhard Suhm, Barbara Freeman, David Getty |
| 2001 | CHI | Evaluating commercial touch-tone and speech-enabled telephone voice user interfaces using a single measure. | Bernhard Suhm, Pat Peterson |
| 1999 | CHI | Model-Based and Empirical Evaluation of Multimodal Interactive Error Correction. | Bernhard Suhm, Brad A. Myers, Alex Waibel |
| 1997 | ICASSP | Multimodal interfaces for multimedia information agents. | Alex Waibel, Bernhard Suhm, Minh Tue Vo, Jie Yang |
| 1997 | Interspeech | Exploiting repair context in interactive error recovery. | Bernhard Suhm, Alex Waibel |
| 1996 | Interspeech | Interactive recovery from speech recognition errors in speech user interfaces. | Bernhard Suhm, Brad A. Myers, Alex Waibel |
| 1995 | IJCAI | Integrating different learning approaches into a multilingual spoken language translation system. | Petra Geutner, Bernhard Suhm, Finn Dag Bu, Thomas Kemp, Laura Mayfield, Arthur E. McNair, Ivica Rogina, Tanja Schultz, Tilo Sloboda, Wayne H. Ward, Monika Woszczyna, Alex Waibel |
| 1994 | ICASSP | JANUS 93: towards spontaneous speech translation. | Monika Woszczyna, Naomi Aoki-Waibel, Finn Dag Bu, Noah Coccaro, Keiko Horiguchi, Thomas Kemp, Alon Lavie, Arthur E. McNair, Thomas Polzin, Ivica Rogina, Carolyn P. Ros, Tanja Schultz, Bernhard Suhm, Masaru Tomita, Alex Waibel |
| 1994 | Interspeech | Towards better language models for spontaneous speech. | Bernhard Suhm, Alex Waibel |
| 1993 | Interspeech | Detection and transcription of new words. | Bernhard Suhm, Monika Woszczyna, Alex Waibel |