| 2025 | KES | Assessing Machine Learning Models for Enhancing Intent Detection in Tourism Chatbots. | Charaf Ouaddi, Lamya Benaddi, Abdeslam Jakimi, Abdellah Chehri, Rachid Saadane |
| 2025 | VTC | A Sketch of DSL to Accelerate the Development of Reactive Chatbots in Safe Transportation. | Lamya Benaddi, Charaf Ouaddi, Abdeslam Jakimi, Rachid Saadane, Abdellah Chehri |
| 2025 | WINCOM | Modeling and Automated Code Generation of the Backend of Tourism Applications. | Adnane Souha, Charaf Ouaddi, Lamya Benaddi, Abdeslam Jakimi |
| 2024 | IPCCC | An Analytical Study on the Evolution and Impact of Chatbots in Tourism Over the Past Decade. | Lamya Benaddi, Charaf Ouaddi, Abdeslam Jakimi, Rachid Saadane, Brahim Ouchao, Mohamed Rahouti, Abdelatif Hafid, Diogo Oliveira |
| 2024 | KES | A Sketch of DSL and Code Generator for Accelerating Chatbot Development. | Charaf Ouaddi, Lamya Benaddi, El Mahi Bouziane, Abdeslam Jakimi, Abdellah Chehri, Rachid Saadane |
| 2024 | WINCOM | A New Decision Support System for Enhancing Tourism Destination Management and Competitiveness. | Adnane Souha, Lamya Benaddi, Charaf Ouaddi, El Mahi Bouziane, Abdeslam Jakimi |
| 2023 | EUSPN | Towards A Software Factory for Developing the Chatbots in Smart Tourism Mobile Applications. | Lamya Benaddi, Charaf Ouaddi, Abdeslam Jakimi, Brahim Ouchao |
| 2023 | EUSPN | Architecture, Tools, and DSLs for Developing Conversational Agents: An Overview. | Charaf Ouaddi, Lamya Benaddi, Abdeslam Jakimi |