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Claire Na Cheng

Publication record assembled from the DBLP archive of ranked conferences.

Papers indexed

2

Venues

1

Active years

2025–2025

Best venue rank

A*

Where they publish

Papers

2 indexed papers, newest first.

YearVenueTitleAuthors
2025EMNLPIncremental Summarization for Customer Support via Progressive Note-Taking and Agent Feedback.Yisha Wu, Cen Mia Zhao, Yuanpei Cao, Xiaoqing Xu, Yashar Mehdad, Mindy Ji, Claire Na Cheng
2025EMNLPAgent-in-the-Loop: A Data Flywheel for Continuous Improvement in LLM-based Customer Support.Cen Mia Zhao, Tiantian Zhang, Hanchen Su, Yufeng Wayne Zhang, Shaowei Su, Mingzhi Xu, Yu Liu, Wei Han, Jeremy Werner, Claire Na Cheng, Yashar Mehdad