Deniz zcan
Publication record assembled from the DBLP archive of ranked conferences.
Papers indexed
4
Venues
2
Active years
2013–2016
Best venue rank
B
Where they publish
Papers
4 indexed papers, newest first.
| Year | Venue | Title | Authors |
|---|---|---|---|
| 2016 | GI | Shaping the future of mobile service support systems - ex-ante evaluation of smart glasses in technical customer service processes. | Christina Niemller, Dirk Metzger, Michael Fellmann, Deniz zcan, Oliver Thomas |
| 2014 | GI | Towards a holistic Approach for Service Management in the Technical Customer Service Domain. | Deniz zcan |
| 2014 | GI | Towards a Big Data-based Technical Customer Service Management. | Deniz zcan, Michael Fellmann, Oliver Thomas |
| 2013 | ICIS | Elicitation and Consolidation of Requirements for Mobile Technical Customer Services Support Systems - A Multi-Method Approach. | Michel Matijacic, Michael Fellmann, Deniz zcan, Friedemann Kammler, Markus Nttgens, Oliver Thomas |