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Digvijay Ingle

Publication record assembled from the DBLP archive of ranked conferences.

Papers indexed

5

Venues

2

Active years

2022–2025

Best venue rank

A*

Where they publish

Papers

5 indexed papers, newest first.

YearVenueTitleAuthors
2025EMNLPSTREAQ: Selective Tiered Routing for Effective and Affordable Contact Center Quality Assurance.Prajwal Sood, Rajdeep Agrawal, Mayank Sati, Digvijay Ingle, Cijo George
2024EMNLPProbing the Depths of Language Models' Contact-Center Knowledge for Quality Assurance.Digvijay Ingle, Aashraya Sachdeva, Surya Prakash Sahu, Mayank Sati, Cijo George, Jithendra Vepa
2023InterspeechListening To Silences In Contact Center Conversations Using Textual Cues.Digvijay Ingle, Ayush Kumar, Jithendra Vepa
2023InterspeechCOnVoy: A Contact Center Operated Pipeline for Voice of Customer Discovery.Rishabh Kumar Tripathi, Digvijay Ingle, Ayush Kumar, Cijo George, Jithendra Vepa
2022InterspeechReal-Time Monitoring of Silences in Contact Center Conversations.Digvijay Ingle, Ayush Kumar, Krishnachaitanya Gogineni, Jithendra Vepa