| 2026 | CHI | Usability Hasn't Peaked: Exploring How Expressive Design Overcomes the Usability Plateau. | Frank Bentley, Lennard Lukas Schmidt, Alyssa Sheehan, Bianca Gallardo, Ying Wang |
| 2025 | CHI | "It's Something to Polish Your Own Thoughts, Rather than Create Thoughts for You": Understanding Participants' Use of Chatbots and LLMs During Online Research Participation. | Steven Schirra, Sasha G. Volkov, Frank Bentley |
| 2024 | CHI | AI Is Not Enough: A Hybrid Technical Approach to AI Adoption in UI Linting With Heuristics. | Yuwen Lu, Tiffany Knearem, Shona Dutta, Jamie Blass, Clara Kliman-Silver, Frank Bentley |
| 2023 | CHI | Exploring the future of design tooling: The role of artificial intelligence in tools for user experience professionals. | Tiffany Knearem, Mohammed Khwaja, Yuling Gao, Frank Bentley, Clara E. Kliman-Silver |
| 2023 | CHI | Prototypes, Platforms and Protocols: Identifying Common Issues with Remote, Unmoderated Studies and their Impact on Research Participants. | Steven Schirra, Sasha G. Volkov, Shraddhaa Narasimha, Frank Bentley |
| 2023 | CHI | A Case Study Exploring Users' Perceptions and Expectations of Shapes for Dialog Designs. | Xinghui (Erica) Yan, Julia Feldman, Frank Bentley, Mohammed Khwaja, Michael D. Gilbert |
| 2020 | CHI | Rethinking Consumer Email: The Research Process for Yahoo Mail 6. | Frank Bentley, Josh Jacobson, Charlotte Sperling, Shiv Shankar, Chris Royer, Ian McCarthy |
| 2020 | CHI | Exploring the Quality, Efficiency, and Representative Nature of Responses Across Multiple Survey Panels. | Frank Bentley, Kathleen O'Neill, Katie Quehl, Danielle M. Lottridge |
| 2019 | CHI | Understanding Mass-Market Mobile TV Behaviors in the Streaming Era. | Frank Bentley, Danielle M. Lottridge |
| 2019 | CHI | Understanding Online News Behaviors. | Frank Bentley, Katie Quehl, Jordan Wirfs-Brock, Melissa Bica |
| 2017 | CHI | "If a person is emailing you, it just doesn't make sense": Exploring Changing Consumer Behaviors in Email. | Frank Bentley, Nediyana Daskalova, Nazanin Andalibi |
| 2016 | CHI | Embedding User Understanding in the Corporate Culture: UX Research and Accessibility at Yahoo. | Maria Stone, Frank Bentley, Brooke White, Mike Shebanek |
| 2016 | ICWSM | Ephemeral Photowork: Understanding the Mobile Social Photography Ecosystem. | Barry A. T. Brown, Frank Bentley, Saeideh Bakhshi, David A. Shamma |
| 2014 | CHI | Together alone: motivations for live-tweeting a television series. | Steven Schirra, Huan Sun, Frank Bentley |
| 2013 | CHI | The power of mobile notifications to increase wellbeing logging behavior. | Frank Bentley, Konrad Tollmar |
| 2012 | CHI | StoryPlace.Me: the path from studying elder communication to a public location-based video service. | Frank Bentley, Santosh Basapur |
| 2012 | CHI | Drawing the city: differing perceptions of the urban environment. | Frank Bentley, Henriette S. M. Cramer, William A. Hamilton, Santosh Basapur |
| 2011 | CHI | Video interaction - making broadcasting a successful social media. | Oskar Juhlin, Erika Reponen, Frank Bentley, David S. Kirk |
| 2008 | CHI | Location and activity sharing in everyday mobile communication. | Frank Bentley, Crysta J. Metcalf |
| 2008 | CHI | Ambient social tv: drawing people into a shared experience. | Gunnar Harboe, Crysta J. Metcalf, Frank Bentley, Joe Tullio, Noel Massey, Guy Romano |
| 2007 | CHI | Sharing motion information with close family and friends. | Frank Bentley, Crysta J. Metcalf |
| 2006 | CHI | Personal vs. commercial content: the similarities between consumer use of photos and music. | Frank Bentley, Crysta J. Metcalf, Gunnar Harboe |