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Henrique de Castro Neto

Publication record assembled from the DBLP archive of ranked conferences.

Papers indexed

1

Venues

1

Active years

2019–2019

Best venue rank

National

Where they publish

Papers

1 indexed papers, newest first.

YearVenueTitleAuthors
2019EPIAImproving the AHT in Telecommunication Companies by Automatic Modeling of Call Center Service.Henrique de Castro Neto, Rita Maria da Silva Julia, Elaine Ribeiro de Faria Paiva, Andr Carlos Ponce de Leon Ferreira de Carvalho, Anisio Pereira Santos Junior, Diansley Raphael Santos Peres, Etienne Silva Julia, Jony Teixeira de Melo, Umberto Maia Barcelos, Josiane Esteves de Assis