Hisashi Masuda
Publication record assembled from the DBLP archive of ranked conferences.
Papers indexed
3
Venues
1
Active years
2013–2019
Best venue rank
C
Where they publish
Papers
3 indexed papers, newest first.
| Year | Venue | Title | Authors |
|---|---|---|---|
| 2019 | KSEM | Visualization of Customer Satisfaction Linked to Behavior Using a Process-Based Web Questionnaire. | Hisashi Masuda, Wilfrid Utz |
| 2014 | KSEM | Development of an Evaluation Approach for Customer Service Interaction Models. | Hisashi Masuda, Wilfrid Utz, Yoshinori Hara |
| 2013 | KSEM | Context-Free and Context-Dependent Service Models Based on "Role Model" Concept for Utilizing Cultural Aspects. | Hisashi Masuda, Wilfrid Utz, Yoshinori Hara |