Ingo Hengstebeck
Publication record assembled from the DBLP archive of ranked conferences.
Papers indexed
3
Venues
2
Active years
2016–2026
Best venue rank
B
Where they publish
Papers
3 indexed papers, newest first.
| Year | Venue | Title | Authors |
|---|---|---|---|
| 2026 | SIGUCCS | Ritchy: Combining AI Automation with Human Quality Assurance in University IT Support. | Sarah Grzemski, Bernd Decker, Robin Jakobitz, Ingo Hengstebeck |
| 2017 | GI | Herausforderungen fr den Support bei der Einfhrung eines neuen Campus-Management-Systems am Fallbeispiel RWTHonline. | Markus Baum, Ingo Hengstebeck, Sarah Grzemski |
| 2016 | GI | Neue wege des kundensupports im IT-servicedesk des IT centers der RWTH Aachen university. | Ingo Hengstebeck, Sarah Grzemski |