| 2025 | ACL | Wizard of Shopping: Target-Oriented E-commerce Dialogue Generation with Decision Tree Branching. | Xiangci Li, Zhiyu Chen, Jason Ingyu Choi, Nikhita Vedula, Besnik Fetahu, Oleg Rokhlenko, Shervin Malmasi |
| 2024 | ACL | Generative Explore-Exploit: Training-free Optimization of Generative Recommender Systems using LLM Optimizers. | Ltfi Kerem Senel, Besnik Fetahu, Davis Yoshida, Zhiyu Chen, Giuseppe Castellucci, Nikhita Vedula, Jason Ingyu Choi, Shervin Malmasi |
| 2024 | EMNLP | Identifying High Consideration E-Commerce Search Queries. | Zhiyu Chen, Jason Ingyu Choi, Besnik Fetahu, Shervin Malmasi |
| 2023 | ACL | Generate-then-Retrieve: Intent-Aware FAQ Retrieval in Product Search. | Zhiyu Chen, Jason Ingyu Choi, Besnik Fetahu, Oleg Rokhlenko, Shervin Malmasi |
| 2022 | COLING | Wizard of Tasks: A Novel Conversational Dataset for Solving Real-World Tasks in Conversational Settings. | Jason Ingyu Choi, Saar Kuzi, Nikhita Vedula, Jie Zhao, Giuseppe Castellucci, Marcus D. Collins, Shervin Malmasi, Oleg Rokhlenko, Eugene Agichtein |
| 2020 | CHIIR | Quantifying the Effects of Prosody Modulation on User Engagement and Satisfaction in Conversational Systems. | Jason Ingyu Choi, Eugene Agichtein |
| 2020 | CHIIR | Would You Like to Hear the News?: Investigating Voice-Based Suggestions for Conversational News Recommendation. | Harshita Sahijwani, Jason Ingyu Choi, Eugene Agichtein |
| 2019 | CIKM | ConCET: Entity-Aware Topic Classification for Open-Domain Conversational Agents. | Ali Ahmadvand, Harshita Sahijwani, Jason Ingyu Choi, Eugene Agichtein |
| 2019 | CIKM | Offline and Online Satisfaction Prediction in Open-Domain Conversational Systems. | Jason Ingyu Choi, Ali Ahmadvand, Eugene Agichtein |
| 2019 | SIGIR | Contextual Dialogue Act Classification for Open-Domain Conversational Agents. | Ali Ahmadvand, Jason Ingyu Choi, Eugene Agichtein |