| 2015 | ICWSM | Signals of Expertise in Public and Enterprise Social Q&A. | Shimei Pan, Elijah Mayfield, Jie Lu, Jennifer C. Lai |
| 2014 | CIKM | Dare to Compare: Motivating Expertise Building in the Enterprise through Intelligent User Modeling Interfaces. | Mercan Topkara, Justin D. Weisz, Shimei Pan, Jie Lu, Jennifer C. Lai |
| 2014 | ISM | Composite Search for Distributed Multimedia Recorded Meetings. | Shimei Pan, Mercan Topkara, Steve Wood, Jeff Boston, Jennifer C. Lai |
| 2014 | IUI | Expediting expertise: supporting informal social learning in the enterprise. | Jennifer C. Lai, Jie Lu, Shimei Pan, Danny Soroker, Mercan Topkara, Justin D. Weisz, Jeff Boston, Jason Crawford |
| 2014 | VDA | A reference web architecture and patterns for real-time visual analytics on large streaming data. | Eser Kandogan, Danny Soroker, Steven L. Rohall, Peter Bak, Frank van Ham, Jie Lu, Harold J. Ship, Chun-Fu Wang, Jennifer C. Lai |
| 2012 | CHI | "You've got video": increasing clickthrough when sharing enterprise video with email. | Mercan Topkara, Shimei Pan, Jennifer C. Lai, Ahmet Dirik, Steve Wood, Jeff Boston |
| 2012 | CSCW | In case you missed it: benefits of attendee-shared annotations for non-attendees of remote meetings. | Mukesh Nathan, Mercan Topkara, Jennifer C. Lai, Shimei Pan, Steve Wood, Jeff Boston, Loren G. Terveen |
| 2012 | IUI | EPIC: a multi-tiered approach to enterprise email prioritization. | Jie Lu, Zhen Wen, Shimei Pan, Jennifer C. Lai |
| 2011 | CSCW | Enterprise blogging in a global context: comparing Chinese and American practices. | Qinying Liao, Shimei Pan, Jennifer C. Lai, Chang Yang |
| 2011 | Interact | Analytic Trails: Supporting Provenance, Collaboration, and Reuse for Visual Data Analysis by Business Users. | Jie Lu, Zhen Wen, Shimei Pan, Jennifer C. Lai |
| 2011 | IUI | Information at your fingertips: contextual IR in enterprise email. | Jie Lu, Shimei Pan, Jennifer C. Lai, Zhen Wen |
| 2010 | CHI | Physician-driven management of patient progress notes in an intensive care unit. | Lauren Wilcox, Jie Lu, Jennifer C. Lai, Steven Feiner, Desmond A. Jordan |
| 2010 | CIKM | FALCON: seamless access to meeting data from the inbox and calendar. | Peter Bjellerup, Karl J. Cama, Mukundan Desikan, Yi Guo, Ajinkya Kale, Jennifer C. Lai, Nizar Lethif, Jie Lu, Mercan Topkara, Stephan H. Wissel |
| 2009 | CHI | ActiveNotes: computer-assisted creation of patient progress notes. | Lauren Wilcox, Jie Lu, Jennifer C. Lai, Steven Feiner, Desmond A. Jordan |
| 2008 | CHI | Using tags to assist near-synchronous communication. | Gary Hsieh, Jennifer C. Lai, Scott E. Hudson, Robert E. Kraut |
| 2004 | CHI | Examining the robustness of sensor-based statistical models of human interruptibility. | James Fogarty, Scott E. Hudson, Jennifer C. Lai |
| 2004 | Interspeech | Etiology of user experience with natural language speech. | Christopher J. Pavlovski, Jennifer C. Lai, Stella Mitchell |
| 2002 | Interspeech | Choosing speech or touchtone modality for navigation within a telephony natural language system. | Jennifer C. Lai, Kwan Min Lee |
| 1991 | ACL | Aligning Sentences in Parallel Corpora. | Peter F. Brown, Jennifer C. Lai, Robert L. Mercer |