| 2024 | EMNLP | Multi-dimensional Evaluation of Empathetic Dialogue Responses. | Zhichao Xu, Jiepu Jiang |
| 2022 | WWW | How Misinformation Density Affects Health Information Search. | Qiurong Song, Jiepu Jiang |
| 2021 | CIKM | Evaluating Human-AI Hybrid Conversational Systems with Chatbot Message Suggestions. | Zihan Gao, Jiepu Jiang |
| 2021 | SIGIR | Utility of Missing Concepts in Query-biased Summarization. | Sheikh Muhammad Sarwar, Felipe Moraes, Jiepu Jiang, James Allan |
| 2020 | SIGIR | Response Quality in Human-Chatbot Collaborative Systems. | Jiepu Jiang, Naman Ahuja |
| 2019 | SIGIR | Understanding the Interpretability of Search Result Summaries. | Siyu Mi, Jiepu Jiang |
| 2017 | CHIIR | Understanding Ephemeral State of Relevance. | Jiepu Jiang, Daqing He, Diane Kelly, James Allan |
| 2017 | CIKM | Similarity-based Distant Supervision for Definition Retrieval. | Jiepu Jiang, James Allan |
| 2017 | CIKM | Adaptive Persistence for Search Effectiveness Measures. | Jiepu Jiang, James Allan |
| 2017 | SIGIR | Comparing In Situ and Multidimensional Relevance Judgments. | Jiepu Jiang, Daqing He, James Allan |
| 2016 | CHIIR | Contextual Support for Collaborative Information Retrieval. | Shuguang Han, Daqing He, Zhen Yue, Jiepu Jiang |
| 2016 | CHIIR | Correlation Between System and User Metrics in a Session. | Jiepu Jiang, James Allan |
| 2016 | CHIIR | What Affects Word Changes in Query Reformulation During a Task-based Search Session? | Jiepu Jiang, Chaoqun Ni |
| 2016 | CHIIR | Understanding User Satisfaction with Intelligent Assistants. | Julia Kiseleva, Kyle Williams, Jiepu Jiang, Ahmed Hassan Awadallah, Aidan C. Crook, Imed Zitouni, Tasos Anastasakos |
| 2016 | ECIR | Adaptive Effort for Search Evaluation Metrics. | Jiepu Jiang, James Allan |
| 2016 | WSDM | Reducing Click and Skip Errors in Search Result Ranking. | Jiepu Jiang, James Allan |
| 2015 | WWW | Automatic Online Evaluation of Intelligent Assistants. | Jiepu Jiang, Ahmed Hassan Awadallah, Rosie Jones, Umut Ozertem, Imed Zitouni, Ranjitha Gurunath Kulkarni, Omar Zia Khan |
| 2015 | WSDM | Understanding and Predicting Graded Search Satisfaction. | Jiepu Jiang, Ahmed Hassan Awadallah, Xiaolin Shi, Ryen W. White |
| 2014 | SIGIR | Necessary and frequent terms in queries. | Jiepu Jiang, James Allan |
| 2014 | SIGIR | Searching, browsing, and clicking in a search session: changes in user behavior by task and over time. | Jiepu Jiang, Daqing He, James Allan |
| 2013 | CIKM | Supporting exploratory people search: a study of factor transparency and user control. | Shuguang Han, Daqing He, Jiepu Jiang, Zhen Yue |
| 2013 | CIKM | Recommending program committee candidates for academic conferences. | Shuguang Han, Jiepu Jiang, Zhen Yue, Daqing He |
| 2013 | SIGIR | How do users respond to voice input errors?: lexical and phonetic query reformulation in voice search. | Jiepu Jiang, Wei Jeng, Daqing He |
| 2012 | CIKM | Contextual evaluation of query reformulations in a search session by user simulation. | Jiepu Jiang, Daqing He, Shuguang Han, Zhen Yue, Chaoqun Ni |
| 2012 | CIKM | Search tactics as means of examining search processes in collaborative exploratory web search. | Zhen Yue, Shuguang Han, Jiepu Jiang, Daqing He |
| 2012 | CIKM | Where do the query terms come from?: an analysis of query reformulation in collaborative web search. | Zhen Yue, Jiepu Jiang, Shuguang Han, Daqing He |
| 2012 | SIGIR | Finding readings for scientists from social websites. | Jiepu Jiang, Zhen Yue, Shuguang Han, Daqing He |