| 2024 | EMNLP | Probing the Depths of Language Models' Contact-Center Knowledge for Quality Assurance. | Digvijay Ingle, Aashraya Sachdeva, Surya Prakash Sahu, Mayank Sati, Cijo George, Jithendra Vepa |
| 2024 | EMNLP | Improving Hierarchical Text Clustering with LLM-guided Multi-view Cluster Representation. | Anup Pattnaik, Cijo George, Rishabh Kumar Tripathi, Sasanka Vutla, Jithendra Vepa |
| 2024 | Interspeech | Leveraging large language models for post-transcription correction in contact centers. | Bramhendra Koilakuntla, Prajesh Rana, Paras Ahuja, Srikanth Konjeti, Jithendra Vepa |
| 2024 | Interspeech | Detection of background agents speech in contact centers. | Abhishek Kumar, Srikanth Konjeti, Jithendra Vepa |
| 2023 | EMNLP | Investigating the Role and Impact of Disfluency on Summarization. | Varun Nathan, Ayush Kumar, Jithendra Vepa |
| 2023 | Interspeech | Cross-lingual/Cross-channel Intent Detection in Contact-Center Conversations. | Suraj Agrawal, Aashraya Sachdeva, Soumya Jain, Cijo George, Jithendra Vepa |
| 2023 | Interspeech | Listening To Silences In Contact Center Conversations Using Textual Cues. | Digvijay Ingle, Ayush Kumar, Jithendra Vepa |
| 2023 | Interspeech | What questions are my customers asking?: Towards Actionable Insights from Customer Questions in Contact Center Calls. | Varun Nathan, Devashish Deshpande, Ayush Kumar, Cijo George, Jithendra Vepa |
| 2023 | Interspeech | CauSE: Causal Search Engine for Understanding Contact-Center Conversations. | Anup Pattnaik, Tanay Narshana, Aashraya Sachdeva, Cijo George, Jithendra Vepa |
| 2023 | Interspeech | Tailored Real-Time Call Summarization System for Contact Centers. | Aashraya Sachdeva, Sai Nishanth Padala, Anup Pattnaik, Varun Nathan, Cijo George, Ayush Kumar, Jithendra Vepa |
| 2023 | Interspeech | COnVoy: A Contact Center Operated Pipeline for Voice of Customer Discovery. | Rishabh Kumar Tripathi, Digvijay Ingle, Ayush Kumar, Cijo George, Jithendra Vepa |
| 2022 | Interspeech | Interpretabilty of Speech Emotion Recognition modelled using Self-Supervised Speech and Text Pre-Trained Embeddings. | K. V. Vijay Girish, Srikanth Konjeti, Jithendra Vepa |
| 2022 | Interspeech | Real-Time Monitoring of Silences in Contact Center Conversations. | Digvijay Ingle, Ayush Kumar, Krishnachaitanya Gogineni, Jithendra Vepa |
| 2022 | Interspeech | Does Utterance entails Intent?: Evaluating Natural Language Inference Based Setup for Few-Shot Intent Detection. | Ayush Kumar, Vijit Malik, Jithendra Vepa |
| 2021 | Interspeech | Audio Segmentation Based Conversational Silence Detection for Contact Center Calls. | Krishnachaitanya Gogineni, Tarun Reddy Yadama, Jithendra Vepa |
| 2021 | Interspeech | Addressing Compliance in Call Centers with Entity Extraction. | Sai Guruju, Jithendra Vepa |
| 2021 | Interspeech | PhonemeBERT: Joint Language Modelling of Phoneme Sequence and ASR Transcript. | Mukuntha Narayanan Sundararaman, Ayush Kumar, Jithendra Vepa |
| 2020 | ICASSP | Gated Mechanism for Attention Based Multi Modal Sentiment Analysis. | Ayush Kumar, Jithendra Vepa |
| 2018 | Interspeech | CACTAS - Collaborative Audio Categorization and Transcription for ASR Systems. | Mithul Mathivanan, Kinnera Saranu, Abhishek Pandey, Jithendra Vepa |
| 2018 | Interspeech | Leveraging Second-Order Log-Linear Model for Improved Deep Learning Based ASR Performance. | Ankit Raj, Shakti P. Rath, Jithendra Vepa |
| 2018 | Interspeech | Hierarchical Accent Determination and Application in a Large Scale ASR System. | Ramya Viswanathan, Periyasamy Paramasivam, Jithendra Vepa |
| 2018 | Interspeech | Speech Emotion Recognition Using Spectrogram & Phoneme Embedding. | Promod Yenigalla, Abhay Kumar, Suraj Tripathi, Chirag Singh, Sibsambhu Kar, Jithendra Vepa |
| 2008 | ICASSP | Segmentation of heart sounds using simplicity features and timing information. | Jithendra Vepa, Paresh Tolay, Abhishek Jain |
| 2007 | ICASSP | An Acoustic Model Based on Kullback-Leibler Divergence for Posterior Features. | Guillermo Aradilla, Jithendra Vepa, Herv Bourlard |
| 2007 | ICASSP | The AMI System for the Transcription of Speech in Meetings. | Thomas Hain, Vincent Wan, Luks Burget, Martin Karafit, John Dines, Jithendra Vepa, Giulia Garau, Mike Lincoln |
| 2007 | Interspeech | Direct optimisation of a multilayer perceptron for the estimation of cepstral mean and variance statistics. | John Dines, Jithendra Vepa |
| 2007 | Interspeech | Multi-stream features combination based on dempster-shafer rule for LVCSR system. | Fabio Valente, Jithendra Vepa, Hynek Hermansky |
| 2007 | Interspeech | Hierarchical neural networks feature extraction for LVCSR system. | Fabio Valente, Jithendra Vepa, Christian Plahl, Christian Gollan, Hynek Hermansky, Ralf Schlter |
| 2006 | ICASSP | Using Pitch as Prior Knowledge in Template-Based Speech Recognition. | Guillermo Aradilla, Jithendra Vepa, Herv Bourlard |
| 2006 | ICASSP | Using More Informative Posterior Probabilities for Speech Recognition. | Hamed Ketabdar, Jithendra Vepa, Samy Bengio, Herv Bourlard |
| 2006 | Interspeech | Using posterior-based features in template matching for speech recognition. | Guillermo Aradilla, Jithendra Vepa, Herv Bourlard |
| 2006 | Interspeech | The segmentation of multi-channel meeting recordings for automatic speech recognition. | John Dines, Jithendra Vepa, Thomas Hain |
| 2006 | Interspeech | Posterior based keyword spotting with a priori thresholds. | Hamed Ketabdar, Jithendra Vepa, Samy Bengio, Herv Bourlard |
| 2006 | Interspeech | Multi-stream ASR: an oracle perspective. | Hemant Misra, Jithendra Vepa, Herv Bourlard |
| 2005 | Interspeech | Improving speech recognition using a data-driven approach. | Guillermo Aradilla, Jithendra Vepa, Herv Bourlard |
| 2005 | Interspeech | Developing and enhancing posterior based speech recognition systems. | Hamed Ketabdar, Jithendra Vepa, Samy Bengio, Herv Bourlard |
| 2004 | Interspeech | Subjective evaluation of join cost functions used in unit selection speech synthesis. | Jithendra Vepa, Simon King |
| 2003 | Interspeech | Kalman-filter based join cost for unit-selection speech synthesis. | Jithendra Vepa, Simon King |
| 2002 | Interspeech | A text-to-speech synthesis system for telugu. | Jithendra Vepa, Jahnavi Ayachitam, K. V. K. Kalpana Reddy |
| 2002 | Interspeech | Objective distance measures for spectral discontinuities in concatenative speech synthesis. | Jithendra Vepa, Simon King, Paul Taylor |