| 1995 | SIGUCCS | Keeping it going: a progress report on the 2nd year of coast-to-coast consulting. | John H. Major, Judy H. Martin, Robert Minato, Andrea L. Mox, Marlene R. Pratto, Martie Skinner |
| 1994 | SIGUCCS | Personal networks: why both and how to get started. | Robert Minato, John H. Major, Judy H. Martin, Andrea L. Mox, Marlene R. Pratto, Martie Skinner |
| 1994 | SIGUCCS | Personal networks: how does your support garden grow? | Robert Minato, John H. Major, Judy H. Martin, Andrea L. Mox, Marlene R. Pratto, Martie Skinner |
| 1994 | SIGUCCS | A year in the life of a personal network. | Robert Minato, John H. Major, Judy H. Martin, Andrea L. Mox, Marlene R. Pratto, Martie Skinner |
| 1993 | SIGUCCS | User services staff & faculty collaboration: cruel and unusual punishment? | John H. Major |
| 1987 | SIGUCCS | I lift the lamp beside the golden door]. | John H. Major |
| 1986 | SIGUCCS | The profession of user services. | John H. Major |
| 1986 | SIGUCCS | Why do students work for academic computing services? | John H. Major, Kevin Brusky, Patricia Eberhard, Kim Krattley |
| 1985 | SIGUCCS | Pulling it all tegether: a well-designed user's manual. | John H. Major |
| 1984 | SIGUCCS | Functional computer literacy. | John H. Major, Roi Prueher |