Kirsten Petersen
Publication record assembled from the DBLP archive of ranked conferences.
Papers indexed
3
Venues
1
Active years
2019–2025
Best venue rank
National
Where they publish
Papers
3 indexed papers, newest first.
| Year | Venue | Title | Authors |
|---|---|---|---|
| 2025 | SIGUCCS | One IT Serving Many - Using ITSM to Drive Organizational Change and Align a Federated IT Organization. | Lucas Friedrichsen, Terralyn Vandetta, Andrew Wheeler, Carolyn Rothwell, Sean Bangs, Alex Merino, Kirsten Petersen |
| 2019 | SIGUCCS | It Takes an IT Village to Raise a Service Desk. | Kirsten Petersen |
| 2019 | SIGUCCS | Creating a "Phoenix" Service Desk. | Kirsten Petersen, Andrew Wheeler, Max Cohen |