Lia Patrcio
Publication record assembled from the DBLP archive of ranked conferences.
Papers indexed
5
Venues
5
Active years
2003–2013
Best venue rank
C
Where they publish
Papers
5 indexed papers, newest first.
| Year | Venue | Title | Authors |
|---|---|---|---|
| 2013 | HealthCom | Healthcare professionals as customers: A service perspective on Portuguese primary care health information systems. | Jorge Grenha Teixeira, Lia Patrcio, Leonel Nbrega, Larry L. Constantine, Raymond P. Fisk |
| 2011 | Interact | Customer Experience Modeling: Designing Interactions for Service Systems. | Jorge Grenha Teixeira, Lia Patrcio, Nuno Jardim Nunes, Leonel Nbrega |
| 2004 | IUI | Designing interaction experiences for multi-platform service provision with essential use cases. | Lia Patrcio, Joo Falco e Cunha, Raymond P. Fisk, Nuno Jardim Nunes |
| 2004 | RE | Customer Experience Requirements for Multi-platform Service Interaction: Bringing Services Marketing to the Elicitation of User Requirements. | Lia Patrcio, Raymond P. Fisk, Joo Falco e Cunha, Nuno Jardim Nunes |
| 2003 | ICWE | Essential Use Cases in the Design of Multi-channel Service Offerings - A Study of Internet Banking. | Lia Patrcio, Joo Falco e Cunha, Raymond P. Fisk, Oscar Pastor |