| 2022 | CHI | "Brush it Off": How Women Workers Manage and Cope with Bias and Harassment in Gender-agnostic Gig Platforms. | Ning F. Ma, Veronica A. Rivera, Zheng Yao, Dongwook Yoon |
| 2021 | IUI | Understanding How Customers Attribute Accountability in Food Delivery Breakdowns. | Joice Tang, Ning F. Ma, Dongwook Yoon |
| 2020 | ICTD | Reciprocal Research: Providing Value in Design Research from the Outset in the Rural United States. | Benjamin V. Hanrahan, Ning F. Ma, Eber Betanzos, Saiph Savage |
| 2019 | CHI | Navigating Ride-Sharing Regulations: How Regulations Changed the 'Gig' of Ride-Sharing for Drivers in Taiwan. | Anita Chen, Chien-Wen Yuan, Ning F. Ma, Chi-Yang Hsu, Benjamin V. Hanrahan |
| 2018 | AMIA | OneNote Meal: A Photo-Based Food Diary Study for Reflective Meal Tracking. | Johnna Blair, Yuhan Luo, Ning F. Ma, Sooyeon Lee, Eun Kyoung Choe |
| 2018 | CHI | Using Stakeholder Theory to Examine Drivers' Stake in Uber. | Ning F. Ma, Chien Wen Yuan, Moojan Ghafurian, Benjamin V. Hanrahan |
| 2017 | ECSCW | The Roots of Bias on Uber. | Benjamin V. Hanrahan, Ning F. Ma, Chien Wen Yuan |