| 2013 | Interspeech | Probabilistic trainable segmenter for call center audio using multiple features. | Nina Zinovieva, Xiaodan Zhuang, Pat Peterson, Joe Alwan, Rohit Prasad |
| 2009 | CHI | Call browser: a system to improve the caller experience by analyzing live calls end-to-end. | Bernhard Suhm, Pat Peterson |
| 2002 | CHI | A comparative study of speech in the call center: natural language call routing vs. touch-tone menus. | Bernhard Suhm, Josh Bers, Daniel McCarthy, Barbara Freeman, David Getty, Katherine Godfrey, Pat Peterson |
| 2001 | CHI | Evaluating commercial touch-tone and speech-enabled telephone voice user interfaces using a single measure. | Bernhard Suhm, Pat Peterson |
| 1992 | NAACL | BBN Real-Time Speech Recognition Demonstrations. | Steve Austin, Rusty Bobrow, Dan Ellard, Robert Ingria, John Makhoul, Long Nguyen, Pat Peterson, Paul Placeway, Richard M. Schwartz |
| 1991 | NAACL | Using Spoken Language to Facilitate Military Transportation Planning. | Madeleine Bates, Dan Ellard, Pat Peterson, Varda Shaked |
| 1990 | NAACL | Toward a Real-Time Spoken Language System Using Commercial Hardware. | Steve Austin, Pat Peterson, Paul Placeway, Richard M. Schwartz, Jeff Vandergrift |