| 2025 | BPM | Connecting the Digital Dots - Can Customer Journeys Be Analyzed Purely from Event Logs? | Kristoffer Alves Brekke, Ragnhild Halvorsrud, Felix Mannhardt, Lasse Brurok, Otas Meironas |
| 2024 | BPM | The Quest for the Comprehensive Customer Journey - A Case Study from a C2C Marketplace. | Felix Mannhardt, Ragnhild Halvorsrud, Otas Meironas, Lasse Brurok |
| 2023 | ICISSP | Cybersecurity Awareness and Capacities of SMEs. | Gencer Erdogan, Ragnhild Halvorsrud, Costas Boletsis, Simeon Tverdal, John Brian Pickering |
| 2023 | ICISSP | Evaluation of a Tool to Increase Cybersecurity Awareness Among Non-experts (SME Employees). | Kaiying Luan, Ragnhild Halvorsrud, Costas Boletsis |
| 2021 | HCI | It's Not My Problem: How Healthcare Models Relate to SME Cybersecurity Awareness. | John Brian Pickering, Costas Boletsis, Ragnhild Halvorsrud, Stephen C. Phillips, Mike Surridge |
| 2021 | MODELS | Designing a Modeling Language for Customer Journeys: Lessons Learned from User Involvement. | Ragnhild Halvorsrud, Costas Boletsis, Enrique Garcia-Ceja |
| 2020 | OZCHI | Communicating Service Offers in a Conversational User Interface: An Exploratory Study of User Preferences in Chatbot Interaction. | Asbjrn Flstad, Ragnhild Halvorsrud |
| 2018 | NordiCHI | Customer journey heatmaps: a wake-up call. | Roger von Zernichow, Marita Skjuve, Ragnhild Halvorsrud |
| 2008 | Interspeech | How do the elderly talk to a natural language call routing system? | Knut Kvale, Ragnhild Halvorsrud |
| 2004 | NordiCHI | Designing a collaborative virtual environment for introducing pupils to complex subject matter. | Ragnhild Halvorsrud, Simen Hagen |