| 2026 | EACL | Adaptive Data Flywheel: Applying MAPE Control Loops to AI Agent Improvement. | Aaditya Shukla, Sidney Knowles, Meenakshi Madugula, David Farris, Ryan Angilly, Santiago Pombo, Lu An, Anbang Xu, Abhinav Balasubramanian, Tan Yu, Jiaxiang Ren, Rama Akkiraju |
| 2022 | CLOSER | Real-time Statistical Log Anomaly Detection with Continuous AIOps Learning. | Lu An, An-Jie Tu, Xiaotong Liu, Rama Akkiraju |
| 2020 | BPM | Characterizing Machine Learning Processes: A Maturity Framework. | Rama Akkiraju, Vibha Sinha, Anbang Xu, Jalal Mahmud, Pritam Gundecha, Zhe Liu, Xiaotong Liu, John Schumacher |
| 2020 | CHI | A General Methodology to Quantify Biases in Natural Language Data. | Jiawei Chen, Anbang Xu, Zhe Liu, Yufan Guo, Xiaotong Liu, Yingbei Tong, Rama Akkiraju, John M. Carroll |
| 2020 | ICSOC | Using Language Models to Pre-train Features for Optimizing Information Technology Operations Management Tasks. | Xiaotong Liu, Yingbei Tong, Anbang Xu, Rama Akkiraju |
| 2019 | CHI | Cognitive Learning: How to Become William Shakespeare. | Xiaotong Liu, Anbang Xu, Zhe Liu, Yufan Guo, Rama Akkiraju |
| 2018 | CHI | Touch Your Heart: A Tone-aware Chatbot for Customer Care on Social Media. | Tianran Hu, Anbang Xu, Zhe Liu, Quanzeng You, Yufan Guo, Vibha Sinha, Jiebo Luo, Rama Akkiraju |
| 2018 | CHI | Seemo: A Computational Approach to See Emotions. | Zhe Liu, Anbang Xu, Yufan Guo, Jalal U. Mahmud, Haibin Liu, Rama Akkiraju |
| 2018 | CHI | Voice of Customer: A Tone-based Analysis System for Online User Engagement. | Xiaotong Liu, Anbang Xu, Vibha Sinha, Rama Akkiraju |
| 2017 | CHI | Understanding Purchase Behaviors through Personality-driven Traces. | Xiaotong Liu, Anbang Xu, Rama Akkiraju, Vibha Sinha |
| 2017 | CHI | A New Chatbot for Customer Service on Social Media. | Anbang Xu, Zhe Liu, Yufan Guo, Vibha Sinha, Rama Akkiraju |
| 2017 | ICWSM | 25 Tweets to Know You: A New Model to Predict Personality with Social Media. | Pierre-Hadrien Arnoux, Anbang Xu, Neil H. Boyette, Jalal Mahmud, Rama Akkiraju, Vibha Sinha |
| 2017 | IUI | "How May I Help You?": Modeling Twitter Customer ServiceConversations Using Fine-Grained Dialogue Acts. | Shereen Oraby, Pritam Gundecha, Jalal Mahmud, Mansurul Bhuiyan, Rama Akkiraju |
| 2016 | ICWSM | Predicting Perceived Brand Personality with Social Media. | Anbang Xu, Haibin Liu, Liang Gou, Rama Akkiraju, Jalal Mahmud, Vibha Sinha, Yuheng Hu, Mu Qiao |
| 2014 | BPM | Towards Cognitive BPM as the Next Generation BPM Platform for Analytics-Driven Business Processes. | Hamid R. Motahari Nezhad, Rama Akkiraju |
| 2014 | ICMLA | A Machine Learning Approach to Combining Individual Strength and Team Features for Team Recommendation. | Haibin Liu, Mu Qiao, Daniel B. Greenia, Rama Akkiraju, Stephen Dill, Taiga Nakamura, Yang Song, Hamid R. Motahari Nezhad |
| 2013 | ICSOC | A Case Based Approach to Serve Information Needs in Knowledge Intensive Processes. | Debdoot Mukherjee, Jeanette Blomberg, Rama Akkiraju, Dinesh Raghu, Monika Gupta, Sugata Ghosal, Mu Qiao, Taiga Nakamura |
| 2011 | BPM | Towards Efficient Business Process Clustering and Retrieval: Combining Language Modeling and Structure Matching. | Mu Qiao, Rama Akkiraju, Aubrey J. Rembert |
| 2010 | ICSOC | Discovering Business Process Similarities: An Empirical Study with SAP Best Practice Business Processes. | Rama Akkiraju, Anca Ivan |
| 2010 | ICSOC | On Predicting Impacts of Customizations to Standard Business Processes. | Pietro Mazzoleni, Aubrey J. Rembert, Rama Akkiraju, Rong Emily Liu |
| 2010 | ICWS | Estimating the Cost of Developing Customizations to Packaged Application Software Using Service Oriented Architecture. | Rama Akkiraju, Hendrik van Geel |
| 2009 | SERVICES | Toward the Development of Cross-Platform Business Applications via Model-Driven Transformations. | Rama Akkiraju, Tilak Mitra, Nilay Ghosh, Dipankar Saha, Usha Thulasiram, Soham Chakraborthy |
| 2009 | SERVICES | User Collaborative Semantic Web Service Matching for Legacy Application Integration. | Hua Fang Tan, Rama Akkiraju, Anca-Andreea Ivan, Richard Goodwin, Diane Knappenberger |
| 2008 | BPM | Business Transformation Workbench: A Practitioner's Tool for Business Transformation. | Juhnyoung Lee, Rama Akkiraju, Chunhua Tian, Shun Jiang, Sivaprashanth Danturthy, Ponn Sundhararajan |
| 2008 | ICWS | Toward the Development of Contextually Aware Business Applications via Model-Driven Transformations. | Rama Akkiraju, Tilak Mitra, Pankaj Dhoolia, Wei Zhao, Shiwa Fu, Manisha Bhandar, Nilay Ghosh, Dipankar Saha |
| 2008 | ICWS | Mashup Advisor: A Recommendation Tool for Mashup Development. | Hazem Elmeleegy, Anca Ivan, Rama Akkiraju, Richard Goodwin |
| 2007 | ICWS | Learning Ontologies to Improve the Quality of Automatic Web Service Matching. | Hui Guo, Anca Ivan, Rama Akkiraju, Richard Goodwin |
| 2007 | WWW | Learning ontologies to improve the quality of automatic web service matching. | Hui Guo, Anca-Andreea Ivan, Rama Akkiraju, Richard Goodwin |
| 2006 | AAAI | SEMAPLAN: Combining Planning with Semantic Matching to Achieve Web Service Composition. | Rama Akkiraju, Biplav Srivastava, Anca-Andreea Ivan, Richard Goodwin, Tanveer Fathima Syeda-Mahmood |
| 2006 | ICWS | SEMAPLAN: Combining Planning with Semantic Matching to Achieve Web Service Composition. | Rama Akkiraju, Biplav Srivastava, Anca-Andreea Ivan, Richard Goodwin, Tanveer Fathima Syeda-Mahmood |
| 2005 | ICWS | Searching Service Repositories by Combining Semantic and Ontological Matching. | Tanveer Fathima Syeda-Mahmood, Gauri Shah, Rama Akkiraju, Anca-Andreea Ivan, Richard Goodwin |
| 2005 | ICWS | Semantic Matching of Web Service Policies. | Kunal Verma, Rama Akkiraju, Richard Goodwin |
| 2004 | ICWS | External Matching in UDDI. | John Colgrave, Rama Akkiraju, Richard Goodwin |
| 2004 | ICWS | Dynamic Workflow Composition using Markov Decision Processes. | Prashant Doshi, Richard Goodwin, Rama Akkiraju, Kunal Verma |
| 2003 | IJCAI | A Method for Semantically Enhancing the Service Discovery Capabilities of UDDI. | Rama Akkiraju, Richard Goodwin, Prashant Doshi, Sascha Roeder |
| 2002 | AAAI | A Decision-Support System for Quote Generation. | Richard Goodwin, Rama Akkiraju, Frederick Y. Wu |
| 1998 | AAAI | Multi Machine Scheduling: An Agent-Based Approach. | Rama Akkiraju, Pinar Keskinocak, Sesh Murthy, Frederick Y. Wu |
| 1997 | AAAI | Agent-Based Cooperative Scheduling. | Seshashayee S. Murthy, John Rachlin, Rama Akkiraju, Frederick Y. Wu |