| 2009 | HCI | "You've Got IMs!" How People Manage Concurrent Instant Messages. | Shailendra Rao, Judy Chen, Robin Jeffries, Richard Boardman |
| 2009 | Interact | DTorial: An Interactive Tutorial Framework for Blind Users in a Web 2.0 World. | Joshua M. Hailpern, Loretta Guarino Reid, Richard Boardman |
| 2009 | WWW | Web 2.0: blind to an accessible new world. | Joshua M. Hailpern, Loretta Guarino Reid, Richard Boardman, Srinivas Annam |
| 2008 | CHI | User experience at google: focus on the user and all else will follow. | Irene Au, Richard Boardman, Robin Jeffries, Patrick Larvie, Antonella Pavese, Jens Riegelsberger, Kerry Rodden, Molly M. Stevens |
| 2007 | CHI | Thinking but not seeing: think-aloud for non-sighted users. | Philip Strain, A. Dawn Shaikh, Richard Boardman |
| 2006 | CHI | No IM please, : we're testing. | Richard Boardman |
| 2004 | CHI | "Stuff goes into the computer and doesn't come out": a cross-tool study of personal information management. | Richard Boardman, Martina Angela Sasse |
| 2001 | CHI | Multiple hierarchies in user workspace. | Richard Boardman |
| 2001 | Interact | Category Overlap between Hierarchies in User Workspace. | Richard Boardman |
| 2000 | CHI | Bubble trees the visualization of hierarchical information structures. | Richard Boardman |