| 2022 | ICIS | Designing a Virtual Reality Video for Disability Inclusion: An Action Design Research. | Xinyue Zhang, Shan Ling Pan, Yenni Tim, Zixi Jiang |
| 2017 | ICIS | Alibaba's Digital Enablement Strategies in Rural China. | Yenni Tim, Shan Ling Pan, Lili Cui |
| 2016 | ICIS | Digital Entrepreneurship of Born Digital and Grown Digital Firms: Comparing the Effectuation Process of Yihaodian and Suning. | Carmen Mei Ling Leong, Shan Ling Pan, Jie Liu |
| 2016 | ICIS | IT-Enabled Social Innovation in China's Taobao Villages: The Role of Netrepreneurs. | Felix Ter Chian Tan, Shan Ling Pan, Lili Cui |
| 2016 | ICIS | Towards a Self-Organizing Digital Business Ecosystem: Examining IT-Enabled Boundary Spanning Practice of China's LeEco. | Felix Ter Chian Tan, Shan Ling Pan, Jun Yong Liu |
| 2015 | ICIS | Digital Enablement: Social Media in Empowering the Grassroot Environmental Movement of Malaysia. | Carmen Mei Ling Leong, Shan Ling Pan, Shamshul Bahri, Ali Fauzi |
| 2015 | ICIS | Digitally Enabled Social Innovation: A Case Study of Community Empowerment in Rural China. | Lin Yue, Shan Ling Pan, Barney Tan, Lili Cui |
| 2014 | ICIS | Use of Social Media in Disaster Relief during the Kuantan (Malaysia) Flood. | Terrence Chong, Carmen Mei Ling Leong, Shan Ling Pan, Shamshul Bahri, Ali Fauzi |
| 2014 | ICIS | Leveraging IT in Slack Resources Redeployment: A Development towards Resource Fluidity. | Wenyu Du, Shan Ling Pan, Jinsong Huang |
| 2014 | ICIS | The roles of opportunity processes in a social business model: insights from China's e-commerce villages. | Mun Kiat Sitoh, Shan Ling Pan, Lili Cui |
| 2014 | ICIS | An Information Processing Perspective of Digital Social Innovation: Insights from China's Taobao Villages. | Felix Ter Chian Tan, Shan Ling Pan, Lili Cui |
| 2013 | ICIS | Information System Strategy for Opportunity Discovery and Exploitation: Insights from Business Model Transformation. | Mun Kiat Sitoh, Shan Ling Pan, Xiaoming Zheng, Hao Chen |
| 2013 | ICIS | The Emergence of Social Media as Boundary Objects in Crisis Response: A Collective Action Perspective. | Yenni Tim, Lusi Yang, Shan Ling Pan, Laddawan Kaewkitipong, Peter Ractham |
| 2012 | ICIS | Being Responsive to Your Customer: Developing Customer Agility through Information Management. | Pei-Ying Huang, Shan Ling Pan, Meiyun Zuo |
| 2012 | ICIS | An Examination of Interdependencies in a B2C Platform in China: The Case of M.com. | Felix Ter Chian Tan, Shan Ling Pan, Meiyun Zuo |
| 2011 | ICIS | Developing Routinized Information Processing Capabilities for Operational Agility: Insights from China. | Pei-Ying Huang, Shan Ling Pan, Tao Hua Ouyang, Tzu-Chuan Chou |
| 2011 | ICIS | Studying China's IT Services Industry: Generalizations, Particularities, and the Competitive Outlook. | Natalia Levina, Michael Gallivan, Ning Su, Shan Ling Pan, Jerry Hsu, Ji-Ye Mao |
| 2011 | ICIS | Attaining and Enacting Green Leadership: Insights from the Green IT Initiatives of China Mobile. | Barney Tan, Shan Ling Pan, Meiyun Zuo |
| 2011 | ICIS | Evolving IT Organizational Identity as a Source of IT-enabled Enterprise Agility in China. | Zheng Wang, Shan Ling Pan, Tao Hua Ouyang, Tzu-Chuan Chou |
| 2010 | ICIS | Boundary Spanning by Design: Insights from a Vendor Perspective. | Wenyu Du, Shan Ling Pan |
| 2010 | ICIS | Transforming Organizational Capabilities into Agile IT Adoption: A Case Study of Beijing International Airport. | Jenson Chong-Leng Goh, Meiyun Zuo, Shan Ling Pan |
| 2010 | ICIS | Developing a Customer-Centric, Inclusive eGovernment: Lessons from the Central Provident fund Board of Singapore. | Barney Tan, Shan Ling Pan, Virginia Cha |
| 2010 | ICIS | Evolutionary sensemaking in Enterprise Applications Implementation: Insights from a State-Owned Enterprise in China. | Barney Tan, Shan Ling Pan, Wenbo Chen, Lihua Huang |
| 2010 | ICIS | Enabling Agility through Routinized Improvisation in IT Deployment: The Case of Chang Chun Petrochemicals. | Barney Tan, Shan Ling Pan, Tzu-Chuan Chou, Ju-Yu Huang |
| 2009 | ICIS | Leveraging Digital Business Ecosystems for Enterprise Agility: The Tri-Logic Development Strategy of Alibaba.com. | Barney Tan, Shan Ling Pan, Xianghua Lu, Lihua Huang |
| 2008 | ICIS | Strategic Online Communities: How Online Communities Facilitate Business Strategies to Enhance Organizational Performance. | Barney C. C. Tan, Shan Ling Pan |
| 2008 | ICIS | Strategic Online Communities: How Online Communities Facilitate Business Strategies to Enhance Organizational Performance. | Barney C. C. Tan, Shan Ling Pan |
| 2007 | ICIS | The Value of E-Business: How Web Assimilation Leads to Better Organizational Performance. | Raymond A. Hackney, Shan Ling Pan, Bernard C. Y. Tan |
| 2007 | ICIS | Managing A Feature-Function-Stakeholder (FFS) Fit Process in An Enterprise System Implementation. | Shan Ling Pan, Sathish Sritharan |
| 2006 | ICIS | Resource Enactment in e-Government Systems Implementation: A Case Study on the E-File System in Singapore. | Calvin Meng Lai Chan, Shan Ling Pan |
| 2006 | ICIS | Knowledge Transfer in Offshore Insourcing. | Ai-Ling Chua, Shan Ling Pan |
| 2006 | ICIS | Escalation and De-escalation of Commitment to Information Systems Projects: Insights from an Approach-Avoidance Process Model. | Gary S. C. Pan, Shan Ling Pan |
| 2002 | ICIS | Exploring the Critical Success Factors for Customer Relationship Management and Electronic Customer Relationship Management Systems. | Hee-Woong Kim, Gil-Hyung Lee, Shan Ling Pan |
| 2001 | ICIS | Knowledge Integration as a Key Problem in an ERP Implementation. | Shan Ling Pan, Sue Newell, Jimmy C. Huang, Alvin Wan Kok Cheung |