| 2025 | ICSE | A-COBREX: A Tool for Identifying Business Rules in COBOL Programs. | Samveg Shah, Shivali Agarwal, Saravanan Krishnan, Vini Kanvar, Sridhar Chimalakonda |
| 2022 | COMAD | Incremental Analysis of Legacy Applications Using Knowledge Graphs for Application Modernization. | Saravanan Krishnan, Alex Mathai, Amith Singhee, Atul Kumar, Shivali Agarwal, Keerthi Narayan Raghunath, David Wenk |
| 2021 | ICWS | Monolith to Microservice Candidates using Business Functionality Inference. | Shivali Agarwal, Raunak Sinha, Giriprasad Sridhara, Pratap Das, Utkarsh Desai, Srikanth Tamilselvam, Amith Singhee, Hiroaki Nakamuro |
| 2021 | PAKDD | Improved Topology Extraction Using Discriminative Parameter Mining of Logs. | Atri Mandal, Saranya Gupta, Shivali Agarwal, Prateeti Mohapatra |
| 2020 | ICWS | A-BPS: Automatic Business Process Discovery Service using Ordered Neurons LSTM. | Xue Han, Lianxue Hu, Lijun Mei, Yabin Dang, Shivali Agarwal, Xin Zhou, Pengwei Hu |
| 2019 | AAAI | Automated Dispatch of Helpdesk Email Tickets: Pushing the Limits with AI. | Atri Mandal, Nikhil Malhotra, Shivali Agarwal, Anupama Ray, Giriprasad Sridhara |
| 2019 | ICSOC | Improving IT Support by Enhancing Incident Management Process with Multi-modal Analysis. | Atri Mandal, Shivali Agarwal, Nikhil Malhotra, Giriprasad Sridhara, Anupama Ray, Daivik Swarup |
| 2018 | ICSOC | Cognitive System to Achieve Human-Level Accuracy in Automated Assignment of Helpdesk Email Tickets. | Atri Mandal, Nikhil Malhotra, Shivali Agarwal, Anupama Ray, Giriprasad Sridhara |
| 2017 | ICISS | Semi Supervised NLP Based Classification of Malware Documents. | Mayukh Rath, Shivali Agarwal, R. K. Shyamasundar |
| 2017 | ICSOC | Continuous Learning as a Service for Conversational Virtual Agents. | Shivali Agarwal, Shubham Atreja, Gargi Dasgupta |
| 2017 | ICWS | "Learning Relevance" as a Service for Improving Search Results in Technical Discussion Forums. | Shubham Atreja, Shivali Agarwal, Gargi Banerjee Dasgupta, Dennis A. Perpetua |
| 2016 | ICSOC | Automated Quality Assessment of Unstructured Resolution Text in IT Service Systems. | Shivali Agarwal, Giriprasad Sridhara, Gargi Dasgupta |
| 2014 | ICSOC | Towards Auto-remediation in Services Delivery: Context-Based Classification of Noisy and Unstructured Tickets. | Gargi Dasgupta, Tapan Kumar Nayak, Arjun R. Akula, Shivali Agarwal, Shripad J. Nadgowda |
| 2014 | ICSOC | How to Enable Multiple Skill Learning in a SLA Constrained Service System? | Sumit Kalra, Shivali Agarwal, Gargi Dasgupta |
| 2014 | NOMS | Hybridsourcing: A novel work allocation mechanism to provide controlled autonomy to workers. | Parshuram S. Hotkar, Shivali Agarwal, Sahil Mhaskar |
| 2013 | BPM | Accelerating Collaboration in Task Assignment Using a Socially Enhanced Resource Model. | Rong Liu, Shivali Agarwal, Renuka Sindhgatta, Juhnyoung Lee |
| 2013 | ICSOC | Does One-Size-Fit-All Suffice for Service Delivery Clients? | Shivali Agarwal, Renuka Sindhgatta, Gargi Banerjee Dasgupta |
| 2013 | ICSOC | Behavioral Analysis of Service Delivery Models. | Gargi Banerjee Dasgupta, Renuka Sindhgatta, Shivali Agarwal |
| 2012 | KDD | SmartDispatch: enabling efficient ticket dispatch in an IT service environment. | Shivali Agarwal, Renuka Sindhgatta, Bikram Sengupta |
| 2011 | ICDCN | Distributed Generalized Dynamic Barrier Synchronization. | Shivali Agarwal, Saurabh Joshi, Rudrapatna K. Shyamasundar |
| 2009 | ISAAC | Distributed Scheduling of Parallel Hybrid Computations. | Shivali Agarwal, Ankur Narang, R. K. Shyamasundar |
| 2009 | PODC | Brief announcement: distributed phase synchronization of dynamic set of processes. | R. K. Shyamasundar, Shivali Agarwal |
| 2008 | APLAS | Static Detection of Place Locality and Elimination of Runtime Checks. | Shivali Agarwal, Rajkishore Barik, V. Krishna Nandivada, R. K. Shyamasundar, Pradeep Varma |
| 2008 | HPCC | A Static Characterization of Affinity in a Distributed Program. | Shivali Agarwal, Rajkishore Barik, R. K. Shyamasundar |
| 2007 | PPoPP | May-happen-in-parallel analysis of X10 programs. | Shivali Agarwal, Rajkishore Barik, Vivek Sarkar, R. K. Shyamasundar |
| 2007 | SPAA | Deadlock-free scheduling of X10 computations with bounded resources. | Shivali Agarwal, Rajkishore Barik, Dan Bonachea, Vivek Sarkar, R. K. Shyamasundar, Katherine A. Yelick |