| 2013 | ESORICS | Estimating Asset Sensitivity by Profiling Users. | Youngja Park, Christopher S. Gates, Stephen C. Gates |
| 2011 | SACMAT | System for automatic estimation of data sensitivity with applications to access control and other applications. | Youngja Park, Stephen C. Gates, Wilfried Teiken, Suresh Chari |
| 2009 | CIKM | Towards real-time measurement of customer satisfaction using automatically generated call transcripts. | Youngja Park, Stephen C. Gates |
| 2009 | Interspeech | Low-cost call type classification for contact center calls using partial transcripts. | Youngja Park, Wilfried Teiken, Stephen C. Gates |
| 2008 | CIKM | Semi-automated logging of contact center telephone calls. | Roy J. Byrd, Mary S. Neff, Wilfried Teiken, Youngja Park, Keh-Shin F. Cheng, Stephen C. Gates, Karthik Visweswariah |
| 2008 | Interspeech | An empirical analysis of word error rate and keyword error rate. | Youngja Park, Siddharth Patwardhan, Karthik Visweswariah, Stephen C. Gates |
| 2005 | CIKM | Taxonomies by the numbers: building high-performance taxonomies. | Stephen C. Gates, Wilfried Teiken, Keh-Shin F. Cheng |
| 1999 | KDD | On the Merits of Building Categorization Systems by Supervised Clustering. | Charu C. Aggarwal, Stephen C. Gates, Philip S. Yu |