Thomas R. Robbins
Publication record assembled from the DBLP archive of ranked conferences.
Papers indexed
5
Venues
1
Active years
2006–2016
Best venue rank
National
Where they publish
Papers
5 indexed papers, newest first.
| Year | Venue | Title | Authors |
|---|---|---|---|
| 2016 | WSC | Evaluating the fit of the Erlang A model in high traffic call centers. | Thomas R. Robbins |
| 2010 | WSC | Does the Erlang C model fit in real call centers? | Thomas R. Robbins, Deborah J. Medeiros, Terry P. Harrison |
| 2008 | WSC | A simulation based scheduling model for call centers with uncertain arrival rates. | Thomas R. Robbins, Terry P. Harrison |
| 2007 | WSC | Partial cross training in call centers with uncertain arrivals and global service level agreements. | Thomas R. Robbins, Terry P. Harrison, Deborah J. Medeiros |
| 2006 | WSC | Evaluating arrival rate uncertainty in call centers. | Thomas R. Robbins, Deborah J. Medeiros, Paul Dum |