| 2018 | Automated Facilitation for Idea Platforms: Design and Evaluation of a Chatbot Prototype. | Navid Tavanapour, Eva A. C. Bittner |
| 2018 | Seeking Public Intellectuals in the Information Systems Discipline: Towards an Impact and Engagement Agenda. | Monideepa Tarafdar, Kevin C. Desouza, Michael I. Barrett, Ritu Agarwal, Richard T. Watson, Ramayya Krishnan |
| 2018 | Wipro Limited: Developing a Cognitive DNA. | Monideepa Tarafdar, Cynthia Beath |
| 2018 | Government's Digital Surveillance and Citizens' Self-Censorship of Technology Use. | Hseyin Tanriverdi, Hongliang Chen |
| 2018 | Effective leadership in Public Sector BPM: A case study of an e-Government initiative in a developing country. | Rehan Syed, Wasana Bandara, Erica French |
| 2018 | Demystifying the Paradox of Stability and Flexibility in Information Systems Design: An Affordance Perspective. | Ruonan Sun, Meng Zhang |
| 2018 | Does Telemedicine Improve Operational Efficiency? Evidence from New York Emergency Departments. | Shujing Sun, Susan Feng Lu, Huaxia Rui |
| 2018 | The Impact of Social Learning in Prosumption. | Tianshu Sun, JaeHwuen Jung, Ravi Bapna, Joseph M. Golden |
| 2018 | Can Digital Innovation Alter the Landscape of Women's Entrepreneurship? Towards A Research Agenda. | Janina Sundermeier, Lauri Wessel, Elizabeth J. Davidson |
| 2018 | Does Personality Still Matter in Our Digitalized World? The Relevance of Hubris and Charisma for Crowdfunding Success. | Janina Sundermeier, Tyge-F. Kummer |
| 2018 | Membership-Based Free Shipping Programs: A New Vehicle to Gain Competitive Advantage for Online Retailers? | Geng Sun, Huseyin Cavusoglu, Srinivasan Raghunathan |
| 2018 | Hidden footage in online communities: The assimilation processes of newcomers under the fluidity. | Changwoo Suh, Habin Lee |
| 2018 | The Diverging Effect of Digitalization on Perceived Relational Conflict during Service Provisions " An Empirical Comparison of Suppliers and Customers in the B2B Context. | Torben Stoffer, Thomas Widjaja, Nicolas Zacharias |
| 2018 | Customer Responses to Robotic Innovative Behavior Cues During the Service Encounter. | Ruth Maria Stock, Moritz Merkle |
| 2018 | How Management Consultancies Make Sense of Digital Strategy. | Jan Stockhinger, Rolf Alexander Teubner |
| 2018 | Can Service Robots Hamper Customer Anger and Aggression After a Service Failure? | Ruth Maria Stock |
| 2018 | Between Termination and Adoption - The Ex-Users' Valley. | Stefan Stieglitz, Konstantin Wilms, Dominik Rudolph, Raimund Vogl |
| 2018 | Defining Bots in an Enterprise Context. | Stefan Stieglitz, Florian Brachten, Tobias Kissmer |
| 2018 | Managing Platform Ecosystem Evolution through the Emergence of Micro-strategies and Microstructures. | Kalina S. Staykova |
| 2018 | Predicting Redispatch in the German Electricity Market using Information Systems based on Machine Learning. | Philipp Staudt, Yannick TrXris, Benjamin Rausch, Christof Weinhardt |
| 2018 | Legitimizing Digital Transformation: From System Integration to Platformization. | Sarah Eva Stanske, Karlheinz Kautz |
| 2018 | Impact of Business Analytics on Organizational Outcomes: Role of Analytical Insights and Usage. | Sakshi Srivastava, Gaurav Dixit |
| 2018 | Sowingo: Promoting Innovations in Dental Office Inventory Management. | Stephanie Soussamian, Shikui Wu, Linying Dong |
| 2018 | Quick-and-Wide Propagation of Disaster Tweets: Its Measurement and Implications. | Jaebong Son, Yongmoo Suh |
| 2018 | Is Reciprocity Always Beneficial? An Empirical Analysis of Reciprocal Behaviors and Content Contribution. | Tingting Song |