| 2024 | Generative Assistants for Handling Incidents in IT Service Management. | Rainer Schmidt, Rainer Alt, Alfred Zimmermann |
| 2023 | Tell Me Why (I Want It That Way) - Effects of Explanations and Online Customer Reviews on Trust in Recommender Systems. | Kilian Zllig, Eva Bohnen, Philipp Hhn, Andreas Alexander Obermeier |
| 2023 | Disentangling Technostress in Social Streaming Services: The Impact of Perceived Eustress and Distress on User Participation and Engagement. | Julia Theresia Zielonka, Franz Rothlauf |
| 2023 | Outwitting Shakespeare: Unpacking the Mechanics of Immersive Storytelling with Physiological Measurements. | Fenfen Zhu, Xinxue Zhou, Yiwei Li, Ben Choi |
| 2023 | The Innovation Waltz: Unpacking Developers' Response to Market Feedback and Its Effects on App Performance. | Yusheng Zhou, Bingqing Xiong, Jiantao Zhu, Eric T. K. Lim, Chee-Wee Tan |
| 2023 | An Economic Analysis of Third-Party Software Reliability Improvement using the Bug Bounty Program. | Tianlu Zhou, Dan Ma, Nan Feng |
| 2023 | What is fair enough? Reconciling complementors' needs for fairness management on digital platforms. | Yawen Vivian Zhou, Carmen Leong, Zixiu Guo |
| 2023 | Effect of a monetary incentive on responders' empathy in online mental health platforms. | Junjie Zhou, Rajiv Kishore, Michael Lee |
| 2023 | Peer Priming? A Large-Scale Field Experiment Studying the Impact of Popular Rankings on Demand in Mobile Retail. | Shuang Zheng, Jack Tong, Sihan Fang, Anand Gopal, Xianneng Li, Qiancheng Jiang |
| 2023 | Is Pre-consultation Conducted by the Assistant Physician Effective in Improving Online Healthcare Service Quality and Satisfaction? | Anqi Zhao, Qian Tang |
| 2023 | The Impact of the COVID-19 on Online Food Delivery Service: Evidence from China. | Hongying Zhao, Luning Liu |
| 2023 | Mastering Efficiency: Leveraging Multihoming Boundary Resources for Mobile App Development. | Ziyi Zhao, Aleksi Aaltonen |
| 2023 | Does Information Technology Mitigate the Healthcare Geospatial Disparity? An Examination of Healthcare Information Exchange. | Yao Zhao, Dongwon Lee, Hillol Bala |
| 2023 | How Does AI Fail Us? A Typological Theorization of AI Failures. | Xinhui Zhan, Heshan Sun, Shaila M. Miranda |
| 2023 | Which Positive Feedback Matters? The Role of Language Concreteness and Temporal Effect in Continuous Contribution in Open Innovation Community. | Jiacheng Zhang, Lezhi Zhang, Guijie Qi, Xiaotong Chen |
| 2023 | Information Transparency and Market Efficiency in Blockchain-enabled Marketplaces: Role of Traders' Analytical Ability. | Hong Zhang, Zhiqiang Zheng, Amit Mehra |
| 2023 | The Impact of Information Explicitness and Timing on Facilitating Online Learning: A Field Experiment. | Jiayuan Zhang, Cheng Yi, Alex Wang, Sean Xin Xu, Yufang Wang, Lei Xia |
| 2023 | Transformer-Based Multi-Task Learning for Crisis Actionability Extraction. | Yuhao Zhang, Siaw Ling Lo, Phyo Yi Win Myint |
| 2023 | The Effect of Platform-developed AI Price Recommendations Adoption on E-Commerce Platform Sales Distribution. | Xinyi Zhang, Khim Yong Goh, Chenshuo Sun |
| 2023 | Moral Hazard and Transparency in Peer-to-Peer Auto Insurance with Telematics. | Yuxin Zhang, Yalei Du, Yuanyuan Zhang, Quan Zhang |
| 2023 | Effects of Personalized Nudging in eLearning Environments. | Yuhui Zhang, Laura Amo, Dianna Cichocki |
| 2023 | Bring Me a Good One: Seeking High-potential Startups using Heterogeneous Venture Information Networks. | Shengming Zhang, Hao Zhong, Yong Ge, Hui Xiong |
| 2023 | Entrepreneurial Framing and Negotiations of Product Boundaries: A Qualitative Study on the Social Construction of Product Innovation in AI Ventures. | Jonathan Zebhauser, Hannes Rothe, Janina Sundermeier, Samuel Koranteng |
| 2023 | The Impact of ChatGPT on the Demand for Human Content Generating and Editing Services: Evidence from an Online Labor Market. | Ziqing Yuan, Hailiang Chen |
| 2023 | The Value of Remote Work in the Post-Covid Era: An Empirical Assessment of Employee Turnover and Wage. | Sojung Yoon, Jason Chan, Jinan Lin, Tingting Nian |