| 2021 | Interruptions during a service encounter: Dealing with imperfect chatbots. | Elizabeth Han, Dezhi Yin, Han Zhang |
| 2021 | COVID-19 and E-commerce Operations: Evidence from Alibaba. | Brian Rongqing Han, Tianshu Sun, Leon Yang Chu, Lixia Wu |
| 2021 | Alexa, you freak me out - Identifying drivers of innovation resistance and adoption of Intelligent Personal Assistants. | Matthias Handrich |
| 2021 | Explain it to Me and I will Use it: A proposal on the Impact of Explainable AI on Use Behavior. | Pascal Hamm, Hermann Felix Wittmann, Michael Klesel |
| 2021 | Demystifying Research (Methods): Epistemological Design to Reduce Student Anxiety and Increase Content Enjoyment. | Margeret Hall, Kaitlyn Baysa, Matt Cantu |
| 2021 | Determinants of Voice on Social Media among Individuals from Marginalized Groups. | Yasamin Hadavi, Stacie Petter |
| 2021 | Tackling Platform Competition in the Crowdsourcing: How Referral Programs Influence Activeness and Profitability. | Yanping Guo, Bingqing Xiong, Yongqiang Sun, Chee-Wee Tan |
| 2021 | Visual Merchandising and Selling Orientations in E-commerce Live Streaming: Evidence from Taobao Live. | Yutong Guo, Khim Yong Goh, Ying Zhang, Xiao Liu, Bo Gao |
| 2021 | You Can't Manage What You Can't Define: The Success of Blockchain Projects Beyond the Iron Triangle. | Tobias Guggenberger, Jens-Christian Stoetzer, Lukas Theisinger, Julia Amend, Nils Urbach |
| 2021 | Alexa, are you still there? Understanding the Habitual Use of AI-Based Voice Assistants. | Janay Ilya Grnenfelder, Naim Zierau, Andreas Janson |
| 2021 | Coding Like a Rockstar: The Role of Social Influence on Action Patterns in GitHub. | Thomas Grisold, Michael Gau, Youngjin Yoo |
| 2021 | Who Matters After Fundraising? Empirical Examination of Venture Survival in the Blockchain Ecosystem. | Caroline V. Grau, Colin Schulz, David Bendig, Malte Brettel |
| 2021 | Sharing Algorithmic Management Information in the Sharing Economy - Effects on Workers' Intention to Stay with the Organization. | Vincent Gttel |
| 2021 | Choosing the Right Frame Shape for Food Product Presentation in Online Retail Settings: A NeuroIS Study. | Flix Giroux, Sara-Maude Poirier, Sylvain Sncal, Pierre-Majorique Lger |
| 2021 | Leading Agents or Stewards? Exploring Design Principles for Empowerment through Workplace Technologies. | Maren Gierlich-Joas, Valentin Zieglmeier, Rahild Neuburger, Thomas Hess |
| 2021 | Information Gap in Physician Review Websites: A Comparative Study of Patient Expectations and Available Information. | Soham Ghosh, Soumyakanti Chakraborty, Narain Gupta, Sumanta Basu |
| 2021 | Health Information Systems: Potential Users balancing Adaptive and Maladaptive Appraisals. | Tanja Sophie Gesk, Johannes Wichmann, Michael Leyer |
| 2021 | Human-Value-Oriented Digital Social Innovation: A Multilevel Design Framework. | Larissa Gebken, Christian Kurtz, Paul Drews, Ingrid Schirmer, Tilo Bhmann |
| 2021 | Bidding on Keyword Auctions: Advertiser's Perspective. | Anurag Garg, Soohyun Cho, Haldun Aytug |
| 2021 | A Dynamic Analysis of the Complex Interplay Between Internal and External Networks of Open-source Projects on Innovation Behaviors. | Kaige Gao, Youngjin Yoo, Aaron Schecter |
| 2021 | Ecosystem Bundling Promotion and Consumers' Product Evaluation: Evidence from Amazon Devices. | Yuting Gao, Kai Luo, Hock-Hai Teo |
| 2021 | Present Bias and Microtasking. | Yi Gao, Hong Guo, Dengpan Liu, De Liu, Xuying Zhao |
| 2021 | Does Social Media Accelerate Product Recalls? Evidence from the Pharmaceutical Industry. | Yang Gao, Wenjing Duan, Huaxia Rui |
| 2021 | The Role of Virtual Qinghuai in Fostering Gamer Loyalty. | Siqi Gao, Cheuk Hang (Allen) Au, Barney Tan |
| 2021 | Using Clinical Pathways To Virtual Coach Patients For Home Rehabilitation. | Kai Gand, Jeannette Stark, Hannes Schlieter, Carola Gike, Martin Burwitz |