| 2009 | EJB-based implementation of L1VPN NMS controlled by each customer. | Hiroshi Matsuura, Naotaka Morita |
| 2009 | ITU-T RACF implementation for application-driven QoS control in MPLS networks. | Barbara Martini, Fabio Baroncelli, Valerio Martini, Karim Torkman, Piero Castoldi |
| 2009 | Towards an optimized model of incident ticket correlation. | Patricia Marcu, Genady Grabarnik, Laura Z. Luan, Daniela Rosu, Larisa Shwartz, Christopher Ward |
| 2009 | Policy control management for Web Services. | Arlindo L. Marcon Jr., Altair Olivo Santin, Luiz A. de Paula Lima Jr., Rafael R. Obelheiro, Maicon Stihler |
| 2009 | Refined failure remediation for IT change management systems. | Guilherme Sperb Machado, Weverton Luis da Costa Cordeiro, Alan Diego dos Santos, Juliano Arajo Wickboldt, Roben Castagna Lunardi, Fabrcio Girardi Andreis, Cristiano Bonato Both, Luciano Paschoal Gaspary, Lisandro Zambenedetti Granville, David Trastour, Claudio Bartolini |
| 2009 | Survivable keying for wireless ad hoc networks. | Michele Nogueira Lima, Guy Pujolle, Eduardo da Silva, Aldri L. dos Santos, Luiz Carlos Pessoa Albini |
| 2009 | Planning-based configuration and management of distributed systems. | Kyriaki Levanti, Anand Ranganathan |
| 2009 | Application-specific packet capturing using kernel probes. | Byungjoon Lee, Seong Moon, Youngseok Lee |
| 2009 | SecSip: A stateful firewall for SIP-based networks. | Abdelkader Lahmadi, Olivier Festor |
| 2009 | Performance of network and service monitoring frameworks. | Abdelkader Lahmadi, Laurent Andrey, Olivier Festor |
| 2009 | Monitoring the impact of P2P users on a broadband operator's network. | Hans-Jrg Kolbe, Oliver Kettig, Enes Golic |
| 2009 | Predictive routing of contexts in an overlay network. | Hahnsang Kim, Kang G. Shin |
| 2009 | Best practices for deploying a CMDB in large-scale environments. | Alexander Keller, Suraj Subramanian |
| 2009 | Performance of distributed reservation control in wavelength-routed all-optical WDM networks with Adaptive Alternate Routing. | Iyad A. Katib, Deep Medhi |
| 2009 | Computing histograms of local variables for real-time monitoring using aggregation trees. | Dan Jurca, Rolf Stadler |
| 2009 | Four questions that determine whether traffic management is reasonable. | Scott Jordan |
| 2009 | Rapid Service Creation Environment for service delivery platform based on service templates. | Ling Jin, Ping Pan, Chun Ying, Jin Hua Liu, Qiming Tian |
| 2009 | Heteroscedastic models to track relationships between management metrics. | Miao Jiang, Mohammad Ahmad Munawar, Thomas Reidemeister, Paul A. S. Ward |
| 2009 | Embedded system management using WBEM. | Michael Hutter, Alexander Szekely, Johannes Wolkerstorfer |
| 2009 | Building end-to-end management analytics for enterprise data centers. | Hai Huang, Yaoping Ruan, Anees Shaikh, Ramani Routray, Chung-Hao Tan, Sandeep Gopisetty |
| 2009 | SURFmap: A network monitoring tool based on the Google Maps API. | Rick Hofstede, Tiago Fioreze |
| 2009 | Memory overbooking and dynamic control of Xen virtual machines in consolidated environments. | Jin Heo, Xiaoyun Zhu, Pradeep Padala, Zhikui Wang |
| 2009 | Configuring resource managers using model fuzzing: A case study of the .NET thread pool. | Joseph L. Hellerstein |
| 2009 | Monitoring of SLA compliances for Hosted Streaming Services. | Hasan, Pter Rcz, Burkhard Stiller |
| 2009 | Policy-based self-management of wireless ad hoc networks. | Antonis M. Hadjiantonis, George Pavlou |