| 1996 | Federated operations: structuring inter-company operating relationships to meet business needs. | Hank P. Beelen |
| 1996 | MIDA: a knowledge-based system supporting diagnostic operators in ISDN customer trouble management. | Simonetta Barra, Rossana Simeoni, Paolo Vailati |
| 1996 | Survey on pan-European TMN-Experiments and Field Trial Support. | Per Baacke, Enrico Bagnasco |
| 1996 | An ATM network-view model for integrated layer-network management. | Buket Aydemir, Joe Tanzini |
| 1996 | New resource allocation schemes for SONET/SDH long haul element management networks. | Siamack Ayandeh, James Yan |
| 1996 | Managing the optical access network - the Fujitsu solution - FENS 3000. | L. S. Auld |
| 1996 | Customer network management-CNM. | Jacqueline Aronsheim-Grotsch |
| 1996 | Prototype implementation of an International Network Management System supporting Xcoop interface. | Sylvie Allamagny, Didier Revelle |
| 1996 | A process-centric approach to enterprise transformation. | Raymond J. Adensamer |
| 1994 | Strategic Network Resource Inventory Management. | Masashi Yamamuro, Seiji Isobe, Gengo Suzuki, Masayuki Matsumura |
| 1994 | Centralized Management in a Distributed World. | Raymond C. Williams |
| 1994 | Service Management - the Drive for Re-Engineering. | Keith Willetts |
| 1994 | Linking Tmn and Administrative Applications. | Alessandro Dionisi Vici, Sergio Gugliermetti, F. Franceschi, G. Audisio |
| 1994 | Complex Sales Negotiation Selling Complex Services: A New Tool At U S West. | Jim Vezina, Donna A. Herbert, Vicki L. Kinnison |
| 1994 | Smds Management In Europe: Specs And Prototype Implementation. | Roberto Vercelli |
| 1994 | Subscriber Profile Manager: A. Customer Network Management Tool. | Balaji R. Venkatraman |
| 1994 | Balancing Needs Against Technologies: Networking in the Canyons of Wall Street. | Mike Ugliarolo |
| 1994 | Magic Helps In Managing Disney's Global Information Network. | James W. Tyler |
| 1994 | Risk Assessment in Telecommunications of Ccs Networks. | Eric S. Tollar |
| 1994 | Intelligent Platforms For Building Network Operations And Management Systems: A Framework Based Approach. | Venkates V. Swaminathan |
| 1994 | Information Engineering Architecture for Strategic Network Operations and Management Platforms. | Kenji Suzuki |
| 1994 | Secure Network Management Integration of Security Mechanisms into Network Management Protocols. | Bruno Studer |
| 1994 | Design and Deployment of an Integrated Network Management System for a Large Telco Network. | Willis Stinson, Shaygan Kheradpir, Fariborz Ebrahimi |
| 1994 | Promotheus Unbound. | Richard K. Snelling |
| 1994 | Service Element - Based Operations Requirements. | Sanja F. Sinoyannis, Mickey G. Lowy |