| 2004 | Performance prediction method for Web-access response time distribution using formula. | Morihito Miyagi, Keiko Ohkubo, Mikio Kataoka, Satoshi Yoshizawa |
| 2004 | Efficient protocol specification and implementation for a highly scalable peer-to-peer search infrastructure. | Jan Mischke, Burkhard Stiller |
| 2004 | How can the eTOM framework help service providers in today's marketplace? | David J. Milham, Enrico Ronco |
| 2004 | A performance evaluation framework for network admission control methods. | Michael Menth, Stefan Kopf, Jens Milbrandt |
| 2004 | A hierarchically distributed network management architecture for GMPLS-based IP multicasting. | Hiroshi Matsuura, Hideo Imanaka, Kazumasa Takami |
| 2004 | Security management of Web services. | Manu Malek, Fotios C. Harmantzis |
| 2004 | Panel four: QoS on multi-service networks: Do we know how to agree on and deliver quality of service (QoS) to customers? | Takao Maekawa, David Milham, Miki Shindo, Pradeep Ray |
| 2004 | PONDER policy implementation and validation in a CIM and differentiated services framework. | Leonidas Lymberopoulos, Emil Lupu, Morris Sloman |
| 2004 | On service replication strategy for service overlay networks. | Kevin Y. K. Liu, John C. S. Lui, Zhi-Li Zhang |
| 2004 | Managing adaptive pervasive computing using knowledge-based service integration and rule-based behavior. | David Lewis, Owen Conlan, Declan O'Sullivan, Vincent Wade |
| 2004 | A management concept for automatic switched transport networks (ASTNs). | Georg Lehr, Ulrike Degenhardt, Ralf Geerdsen, Giuseppe Ricucci, Uwe Pauluhn, Paulo Cortes, Johann Maierhofer |
| 2004 | Implementing effective and reliable framework for usage-based billing. | Han-Soo Lee |
| 2004 | A service component-based accounting and charging architecture to support interim mechanisms across multiple domains. | Minh van Le, Bert-Jan van Beijnum, George B. Huitema |
| 2004 | Failure-oriented path restoration algorithm for survivable networks. | William Lau, Sanjay K. Jha |
| 2004 | Link-Rank: a graphical tool for capturing BGP routing dynamics. | Mohit Lad, Lixia Zhang, Daniel Massey |
| 2004 | Public Ethernet connection management systems for IP access networks. | Hosoon Ku, David Wells, Jean-Luc Scherer |
| 2004 | Panel one: OSS platforms: Do we understand the drivers and directions for OSS platforms? Ideal and reality. | Frank Korinek, Jaideep Potdar, Seonghoon Whang, Hiroshi Kuriyama |
| 2004 | Management issues in storage area networks: detection and isolation of performance problems. | Andrzej Kochut, Norman Bobroff, Kirk A. Beaty, Gautam Kar |
| 2004 | Diagnosing network states through intelligent probing. | Ezzat Kirmani, Cynthia S. Hood |
| 2004 | An NGOSS-based automatic service delivery system using EAI technology. | Cheol-Seong Kim, Joong-Goo Song, Dong-Sik Yoon, Kyung-Sup Sun |
| 2004 | A flow-based method for abnormal network traffic detection. | Myung-Sup Kim, Hun-Jeong Kang, Seong-Cheol Hong, Seung-Hwa Chung, James W. Hong |
| 2004 | QoS support based on IntServ/DiffServ for SIP-based applications. | Eunsook Kim, Shin-Gak Kang |
| 2004 | Access network service delivery using nested workflow process. | HoJin Kim, ByungDeok Chung, Hoon Choi, SeongBeom Kim |
| 2004 | Automation of PIN set-up for Bluetooth security in inter-wireless technology. | Hahnsang Kim, Hossam Afifi |
| 2004 | DoumiMan for guaranteed QoS provisioning in next generation Internet. | Young-Tak Kim |