Hi, How Can I Help You?: Automating Enterprise IT Support Help Desks.

Senthil Mani, Neelamadhav Gantayat, Rahul Aralikatte, Monika Gupta, Sampath Dechu, Anush Sankaran, Shreya Khare, Barry Mitchell, Hemamalini Subramanian, Hema Venkatarangan

Browse the full AAAI paper archive.