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ChatMap: Mining Human Thought Processes for Customer Service Chatbots via Multi-Agent Collaboration.

Xinyi Jiang, Tianyi Hu, Yuheng Qin, Guoming Wang, Zhou Huan, Kehan Chen, Gang Huang, Rongxing Lu, Siliang Tang

VenueA*ACL
Year2025
ProceedingsACL (Findings)

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