Enhancing Service Processes in a Convenience Store: Modelling and Simulation Approach in a in the Case of a Peruvian Store.

Jeanpierre Vilca-Cancho, Andersson Velsquez-Cuci Ramos, Angie Diez Canseco-Mendoza, Mario Ninaquispe-Soto, Jairo R. Coronado-Hernandez, Yasmina Riega-Vir, Eduardo Quezada-Hidalgo

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