Developing a Process Quality Improvement Questionnaire - A Case Study on Writing Discharge Letters.
Robert Heinrich, Barbara Paech, Antje Brandner, Ulrike Kutscha, Bjrn Bergh
VenueABPM
Year2011
ProceedingsBusiness Process Management Workshops (2)
DBLP recordconf/bpm/HeinrichPBKB11 ↗
Browse the full BPM paper archive.