Towards Intelligent Process Support for Customer Service Desks: Extracting Problem Descriptions from Noisy and Multi-lingual Texts.
Jana Koehler, Etienne Fux, Florian A. Herzog, Dario Ltscher, Kai Waelti, Roland Imoberdorf, Dirk Budke
VenueABPM
Year2017
ProceedingsBusiness Process Management Workshops
DBLP recordconf/bpm/KoehlerFHLWIB17 ↗
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