The Multi-Tenant Customization Paradox: Formalising the Intrinsic Conflict Between Scalable Shared Codebases and Tenant-Specific Operational Customization in SaaS Architecture.

Rivin Jayasuriya, Thusala Piyarisi, Sachila Awandya, Shehan Wickramasooriya, Samantha Thelijjagoda, Dharshana Kasthurirathna

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