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Bringing the State-of-the-Art to Customers: A Neural Agent Assistant Framework for Customer Service Support.

Stephen Obadinma, Faiza Khan Khattak, Shirley Wang, Tania Sidhorn, Elaine Lau, Sean Robertson, Jingcheng Niu, Winnie Au, Alif Munim, Karthik Raja K. Bhaskar

VenueA*EMNLP
Year2022
ProceedingsEMNLP (Industry Track)

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