Unveiling Bottlenecks in Logistics: A Case Study on Process Mining for Root Cause Identification and Diagnostics in an Air Cargo Terminal.

Chiao-Yun Li, Tejaswini Shinde, Wanyi He, Sean Shing Fung Lau, Morgan Xian Biao Hiew, Nicholas T. L. Tam, Aparna Joshi, Wil M. P. van der Aalst

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