An Integrated Development Framework for Advanced IT-Service Management: Proof-of-Concept Project in Universities Domain.
Nikolay Tkachuk, Vladyslav Sokol, Kateryna Glukhovtsova
VenueNationalICTERI
Year2013
ProceedingsICTERI (Revised Selected Papers)
DBLP recordconf/icteri/TkachukSG13a ↗
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