CallSurf: Automatic Transcription, Indexing and Structuration of Call Center Conversational Speech for Knowledge Extraction and Query by Content.

Martine Garnier-Rizet, Gilles Adda, Frdrik Cailliau, Jean-Luc Gauvain, Sylvie Guillemin-Lanne, Lori Lamel, Stephan Vanni, Claire Waast-Richard

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