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Claudio Bartolini

Publication record assembled from the DBLP archive of ranked conferences.

Papers indexed

41

Venues

13

Active years

2002–2025

Best venue rank

A*

Where they publish

Papers

41 indexed papers, newest first.

YearVenueTitleAuthors
2025ICSTA System for Automated Unit Test Generation using Large Language Models and Assessment of Generated Test Suites.Andrea Lops, Fedelucio Narducci, Azzurra Ragone, Michelantonio Trizio, Claudio Bartolini
2013IMSynthetic incident generation in the reenactment of IT support organization behavior.Claudio Bartolini, Cesare Stefanelli, Mauro Tortonesi
2012EDOCWhen Social Media Meet the Enterprise.Sven Graupner, Claudio Bartolini, Hamid R. Motahari Nezhad, Daniil Mirylenka
2012ICSOCAdaptive Case Management in the Social Enterprise.Hamid R. Motahari Nezhad, Claudio Bartolini, Sven Graupner, Susan Spence
2012NOMSModeling IT support organizations using multiple-priority queues.Claudio Bartolini, Cesare Stefanelli, Mauro Tortonesi
2012NOMSPotential benefits and challenges of closed-loop optimization processes for IT support organizations.Claudio Bartolini, Cesare Stefanelli, Mauro Tortonesi
2012NOMSA cloud-based solution for the performance improvement of IT support organizations.Claudio Bartolini, Cesare Stefanelli, Davide Targa, Mauro Tortonesi
2012WWWT@gz: intuitive and effortless categorization and sharing of email conversations.Parag Mulendra Joshi, Claudio Bartolini, Sven Graupner
2011BPMNext Best Step and Expert Recommendation for Collaborative Processes in IT Service Management.Hamid R. Motahari Nezhad, Claudio Bartolini
2011CNSMA web-based what-if scenario analysis tool for performance improvement of IT support organizations.Claudio Bartolini, Cesare Stefanelli, Davide Targa, Mauro Tortonesi
2011ICDEAnalytics for similarity matching of IT cases with collaboratively-defined activity flows.Hamid R. Motahari Nezhad, Claudio Bartolini, Parag Mulendra Joshi
2011IMBusiness-driven IT management.Claudio Bartolini, Cesare Stefanelli
2011IMOn decision making in business-driven IT management.Claudio Bartolini, Cesare Stefanelli, Mauro Tortonesi
2011IMLeveraging IT project lifecycle data to predict support costs.Bruno Lopes Dalmazo, Weverton Luis da Costa Cordeiro, Abraham Lincoln Rabelo de Sousa, Juliano Arajo Wickboldt, Roben Castagna Lunardi, Ricardo Luis dos Santos, Luciano Paschoal Gaspary, Lisandro Zambenedetti Granville, Claudio Bartolini, Marianne Hickey
2011IMA solution for identifying the root cause of problems in IT change management.Ricardo Luis dos Santos, Juliano Arajo Wickboldt, Roben Castagna Lunardi, Bruno Lopes Dalmazo, Lisandro Zambenedetti Granville, Luciano Paschoal Gaspary, Claudio Bartolini, Marianne Hickey
2010BPMA Framework for Modeling and Enabling Reuse of Best Practice IT Processes.Hamid R. Motahari Nezhad, Sven Graupner, Claudio Bartolini
2010CNSMWhere have all the tickets gone?Claudio Bartolini, Phil Day
2010CNSMSimilarity metric for risk assessment in IT change plans.Lus Armando Bianchin, Juliano Arajo Wickboldt, Lisandro Zambenedetti Granville, Luciano Paschoal Gaspary, Claudio Bartolini, Maher Rahmouni
2010EDOCIT Support Conversation Manager: A Conversation-Centered Approach and Tool for Managing Best Practice IT Processes.Hamid R. Motahari Nezhad, Claudio Bartolini, Sven Graupner, Sharad Singhal, Susan Spence
2010ICSOCCrowd-Driven Processes: State of the Art and Research Challenges.Maja Vukovic, Claudio Bartolini
2010ICWEA Visual Tool for Rapid Integration of Enterprise Software Applications.Inbal Marhaim, Eli Mordechai, Claudio Bartolini, Ruth Bergman, Oren Ariel, Christopher Peltz
2010ISoLAUnderstanding IT Organizations.Claudio Bartolini, Karin K. Breitman, Simone Diniz Junqueira Barbosa, Mathias Sall, Rita Berardi, Glaucia Melissa Campos, Erik Eidt
2010ISoLATowards a Research Agenda for Enterprise Crowdsourcing.Maja Vukovic, Claudio Bartolini
2010NOMSModeling IT support organizations from transactional logs.Claudio Bartolini, Cesare Stefanelli, Mauro Tortonesi
2010NOMSOn strategies for planning the assignment of human resources to IT change activities.Roben Castagna Lunardi, Fabrcio Girardi Andreis, Weverton Luis da Costa Cordeiro, Juliano Arajo Wickboldt, Bruno Lopes Dalmazo, Ricardo Luis dos Santos, Lus Armando Bianchin, Luciano Paschoal Gaspary, Lisandro Zambenedetti Granville, Claudio Bartolini
2010NOMSValue-driven IT service portfolio selection under uncertainty.J. Augusto Oliveira, Jacques Philippe Sauv, Anto Moura, Magno Queiroz, Claudio Bartolini, Marianne Hickey
2010NOMSLearning from past experiences to enhance decision support in IT change management.Maher Rahmouni, Claudio Bartolini
2010NOMSComputer-generated comprehensive risk assessment for IT project management.Juliano Arajo Wickboldt, Lus Armando Bianchin, Roben Castagna Lunardi, Fabrcio Girardi Andreis, Ricardo Luis dos Santos, Bruno Lopes Dalmazo, Weverton Luis da Costa Cordeiro, Abraham Lincoln Rabelo de Sousa, Lisandro Zambenedetti Granville, Luciano Paschoal Gaspary, Claudio Bartolini
2010SACA knowledge-rich similarity measure for improving IT incident resolution process.Yong-Bin Kang, Arkady B. Zaslavsky, Shonali Krishnaswamy, Claudio Bartolini
2009IMBusiness-impact analysis and simulation of critical incidents in IT service management.Claudio Bartolini, Cesare Stefanelli, Mauro Tortonesi
2009IMCHANGEMINER: A solution for discovering IT change templates from past execution traces.Weverton Luis da Costa Cordeiro, Guilherme Sperb Machado, Fabrcio Girardi Andreis, Juliano Arajo Wickboldt, Roben Castagna Lunardi, Alan Diego dos Santos, Cristiano Bonato Both, Luciano Paschoal Gaspary, Lisandro Zambenedetti Granville, David Trastour, Claudio Bartolini
2009IMRefined failure remediation for IT change management systems.Guilherme Sperb Machado, Weverton Luis da Costa Cordeiro, Alan Diego dos Santos, Juliano Arajo Wickboldt, Roben Castagna Lunardi, Fabrcio Girardi Andreis, Cristiano Bonato Both, Luciano Paschoal Gaspary, Lisandro Zambenedetti Granville, David Trastour, Claudio Bartolini
2009IMA solution to support risk analysis on IT Change Management.Juliano Arajo Wickboldt, Guilherme Sperb Machado, Weverton Luis da Costa Cordeiro, Roben Castagna Lunardi, Alan Diego dos Santos, Fabrcio Girardi Andreis, Cristiano Bonato Both, Lisandro Zambenedetti Granville, Luciano Paschoal Gaspary, Claudio Bartolini, David Trastour
2009MEDESA model for decision support in business-driven IT service portfolio management using SLA-dependent criteria and under uncertainty.Magno Queiroz, Anto Moura, Jacques Philippe Sauv, Claudio Bartolini, Marianne Hickey
2008NOMSIT Service Management and Business-Driven IT Management.Claudio Bartolini, Jacques Philippe Sauv
2008NOMSA template-based solution to support knowledge reuse in IT change design.Weverton Luis da Costa Cordeiro, Guilherme Sperb Machado, Fabio Fabian Daitx, Cristiano Bonato Both, Luciano Paschoal Gaspary, Lisandro Zambenedetti Granville, Akhil Sahai, Claudio Bartolini, David Trastour, Katia Barbosa Saikoski
2008NOMSEnabling rollback support in IT change management systems.Guilherme Sperb Machado, Fabio Fabian Daitx, Weverton Luis da Costa Cordeiro, Cristiano Bonato Both, Luciano Paschoal Gaspary, Lisandro Zambenedetti Granville, Claudio Bartolini, Akhil Sahai, David Trastour, Katia Barbosa Saikoski
2007IMA decision support tool to optimize scheduling of IT changes.Rodrigo Rebouas, Jacques Philippe Sauv, Anto Moura, Claudio Bartolini, David Trastour
2006NOMSIT service management driven by business objectives An application to incident management.Claudio Bartolini, Mathias Sall, David Trastour
2004NOMSManagement by contract.Markus Salle, Claudio Bartolini
2002WWWSemantic web support for the business-to-business e-commerce lifecycle.David Trastour, Claudio Bartolini, Chris Preist