Leveraging IT project lifecycle data to predict support costs.

Bruno Lopes Dalmazo, Weverton Luis da Costa Cordeiro, Abraham Lincoln Rabelo de Sousa, Juliano Arajo Wickboldt, Roben Castagna Lunardi, Ricardo Luis dos Santos, Luciano Paschoal Gaspary, Lisandro Zambenedetti Granville, Claudio Bartolini, Marianne Hickey

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