| 2020 | A Classification of Digital-Oriented Work Practices. | Pooria Jafari, Amy Van Looy |
| 2020 | BP-IT Alignment in SMEs: A Game-Based Learning Approach to Increase Stakeholders' Maturity. | Mahi Samir Ismail, Ralf Klischewski |
| 2020 | Competency Cataloging and Localization to Support Organizational Agility in BPM. | Olivier Hotel, Lilia Gzara, Herv Verjus, Wafa Triaa |
| 2020 | Application of Blockchain in the Wind Industry. | Kristoffer Holm |
| 2020 | A Consolidated Framework for Implementing Robotic Process Automation Projects. | Lukas-Valentin Herm, Christian Janiesch, Alexander Helm, Florian Imgrund, Kevin Fuchs, Adrian Hofmann, Axel Winkelmann |
| 2020 | Incentive Alignment of Business Processes. | Tobias Heindel, Ingo Weber |
| 2020 | Data Object Cardinalities in Flexible Business Processes. | Stephan Haarmann, Mathias Weske |
| 2020 | Cross-Case Data Objects in Business Processes: Semantics and Analysis. | Stephan Haarmann, Mathias Weske |
| 2020 | Improving Software Maintenance Ticket Resolution Using Process Mining (Extended Abstract). | Monika Gupta |
| 2020 | Business Process Architecture Design Based on Domain Models (Extended Abstract). | Fernanda Gonzalez-Lopez |
| 2020 | Digital Transformation and Business Process Innovation: A Car Rental Company Case Study. | Slvia Boga Gomes, Paulo Pinto, Flvia Maria Santoro, Miguel Mira da Silva |
| 2020 | Petri Nets with Parameterised Data - Modelling and Verification. | Silvio Ghilardi, Alessandro Gianola, Marco Montali, Andrey Rivkin |
| 2020 | Process Minding: Closing the Big Data Gap. | Avigdor Gal, Arik Senderovich |
| 2020 | Enhancing Event Log Quality: Detecting and Quantifying Timestamp Imperfections. | Dominik Andreas Fischer, Kanika Goel, Robert Andrews, Christopher G. J. van Dun, Moe Thandar Wynn, Maximilian Rglinger |
| 2020 | Quo Vadis, Business Process Maturity Model? Learning from the Past to Envision the Future. | Vanessa Felch, Bjrn Asdecker |
| 2020 | PRIPEL: Privacy-Preserving Event Log Publishing Including Contextual Information. | Stephan A. Fahrenkrog-Petersen, Han van der Aa, Matthias Weidlich |
| 2020 | Text2Dec: Extracting Decision Dependencies from Natural Language Text for Automated DMN Decision Modelling. | Vedavyas Etikala, Ziboud Van Veldhoven, Jan Vanthienen |
| 2020 | Discovering Activities from Emails Based on Pattern Discovery Approach. | Marwa Elleuch, Oumaima Alaoui Ismaili, Nassim Laga, Walid Gaaloul, Boualem Benatallah |
| 2020 | Shareprom: A Tool for Privacy-Preserving Inter-Organizational Process Mining. | Gamal Elkoumy, Stephan A. Fahrenkrog-Petersen, Marlon Dumas, Peeter Laud, Alisa Pankova, Matthias Weidlich |
| 2020 | Automatic Repair of Same-Timestamp Errors in Business Process Event Logs. | Raffaele Conforti, Marcello La Rosa, Arthur H. M. ter Hofstede, Adriano Augusto |
| 2020 | Modelling Notations for IoT-Aware Business Processes: A Systematic Literature Review. | Ivan Compagnucci, Flavio Corradini, Fabrizio Fornari, Andrea Polini, Barbara Re, Francesco Tiezzi |
| 2020 | Automated Business Process Discovery from Unstructured Natural-Language Documents. | Alexander J. Chambers, Amy M. Stringfellow, Ben B. Luo, Sophie J. Underwood, Tony G. Allard, Ian A. Johnston, Sarah Brockman, Leslie Shing, Allan B. Wollaber, Courtland VanDam |
| 2020 | From Robotic Process Automation to Intelligent Process Automation - - Emerging Trends -. | Tathagata Chakraborti, Vatche Isahagian, Rania Khalaf, Yasaman Khazaeni, Vinod Muthusamy, Yara Rizk, Merve Unuvar |
| 2020 | D3BA: A Tool for Optimizing Business Processes Using Non-deterministic Planning. | Tathagata Chakraborti, Shubham Agarwal, Yasaman Khazaeni, Yara Rizk, Vatche Isahagian |
| 2020 | Beyond the Hype: RPA Horizon for Robot-Human Interaction. | Rafael Cabello, Mara Jos Escalona, Jos Gonzlez Enrquez |