| 2020 | Update Delivery Mechanisms for Prospective Information Needs: A Reproducibility Study. | Royal Sequiera, Luchen Tan, Yinan Zhang, Jimmy Lin |
| 2020 | Would You Like to Hear the News?: Investigating Voice-Based Suggestions for Conversational News Recommendation. | Harshita Sahijwani, Jason Ingyu Choi, Eugene Agichtein |
| 2020 | Exploring Users' Learning Gains within Search Sessions. | Nirmal Roy, Felipe Moraes, Claudia Hauff |
| 2020 | The Role of Cognitive Abilities and Time Spent on Texts and Videos in a Multimodal Searching as Learning Task. | Georg Pardi, Johannes von Hoyer, Peter Holtz, Yvonne Kammerer |
| 2020 | Enabling Predictive Number Entry and Editing on Touchscreen-Based Mobile Devices. | Laxmi Pandey, Azar Alizadeh, Ahmed Sabbir Arif |
| 2020 | The Role of Domain Knowledge in Search as Learning. | Heather L. O'Brien, Andrea Kampen, Amelia W. Cole, Kathleen Brennan |
| 2020 | Step-wise Recommendation for Complex Task Support. | Elnaz Nouri, Robert Sim, Adam Fourney, Ryen W. White |
| 2020 | Accessible Information Seeking. | Meredith Ringel Morris |
| 2020 | The Role of Attributes in Product Quality Comparisons. | Felipe Moraes, Jie Yang, Rongting Zhang, Vanessa Murdock |
| 2020 | Dancing with the AI Devil: Investigating the Partnership Between Lawyers and AI. | Mary Mikhail, Adam Roegiest, Karen Anello, Winter Wei |
| 2020 | Social Network Analysis as a Tool for Data Analysis and Visualization in Information Behaviour and Interactive Information Retrieval Research. | Florian Meier |
| 2020 | We are the Change that we Seek: Information Interactions During a Change of Viewpoint. | Dana McKay, Stephann Makri, Marisela Gutierrez-Lopez, Andrew MacFarlane, Sondess Missaoui, Colin Porlezza, Glenda Cooper |
| 2020 | On Birthing Dancing Stars: The Need for Bounded Chaos in Information Interaction. | Dana McKay, Stephann Makri, Shanton Chang, George Buchanan |
| 2020 | Capturing Information Behaviour in the Wild: A Tutorial. | Dana McKay, George Buchanan |
| 2020 | An Exploratory Study on Young Children's Picture Book Information Representation: From the Perspective of Information Searching. | Yue Ma, Pianran Wang, Jinyi Lu |
| 2020 | Studying How Health Literacy Influences Attention during Online Information Seeking. | Carla Teixeira Lopes, Edgar Ramos |
| 2020 | Personality Dimensions of Intelligent Personal Assistants. | Irene Lopatovska |
| 2020 | Identifying and Predicting the States of Complex Search Tasks. | Jiqun Liu, Shawon Sarkar, Chirag Shah |
| 2020 | We Could, but Should We?: Ethical Considerations for Providing Access to GeoCities and Other Historical Digital Collections. | Jimmy Lin, Ian Milligan, Douglas W. Oard, Nick Ruest, Katie Shilton |
| 2020 | Everyday Cross-session Search: How and Why Do People Search Across Multiple Sessions? | Yuan Li, Robert G. Capra, Yinglong Zhang |
| 2020 | Interruption and Renewal: How and Why do People Search Across Sessions? | Yuan Li |
| 2020 | Levelling the Playing Field: A Genre Analysis of Online Search Language and Behaviour in UK Higher Education. | Tim Leigh, Frances C. Johnson |
| 2020 | Hands-free but not Eyes-free: A Usability Evaluation of Siri while Driving. | Helene Hgh Larsen, Alexander Nuka Scheel, Toine Bogers, Birger Larsen |
| 2020 | A Workflow Analysis Perspective to Scholarly Research Tasks. | Marijn Koolen, Sanna Kumpulainen, Liliana M. Melgar Estrada |
| 2020 | Investigating Expectations for Voice-based and Conversational Argument Search on the Web. | Johannes Kiesel, Kevin Lang, Henning Wachsmuth, Eva Hornecker, Benno Stein |