| 2020 | An Interface for Agent Supported Conversational Search. | Abhishek Kaushik, Vishal Bhat Ramachandra, Gareth J. F. Jones |
| 2020 | PokeME: Applying Context-Driven Notifications to Increase Worker Engagement in Mobile Crowd-sourcing. | Thivya Kandappu, Abhinav Mehrotra, Archan Misra, Mirco Musolesi, Shih-Fen Cheng, Lakmal Meegahapola |
| 2020 | Third Workshop on Evaluation of Personalisation in Information Retrieval (WEPIR 2020): In Memoriam Seamus Lawless. | Gareth J. F. Jones, Nicholas J. Belkin, Noriko Kando, Gabriella Pasi |
| 2020 | Contrasting Human Opinion of Non-factoid Question Answering with Automatic Evaluation. | Tianbo Ji, Yvette Graham, Gareth J. F. Jones |
| 2020 | Effects of Past Interactions on User Experience with Recommended Documents. | Farnaz Jahanbakhsh, Ahmed Hassan Awadallah, Susan T. Dumais, Xuhai Xu |
| 2020 | "More than just a Picture" - The Importance of Context in Search User Interfaces for Three-Dimensional Content. | Hugo C. Huurdeman, Chiara Piccoli |
| 2020 | Conversations with Documents: An Exploration of Document-Centered Assistance. | Maartje ter Hoeve, Robert Sim, Elnaz Nouri, Adam Fourney, Maarten de Rijke, Ryen W. White |
| 2020 | A Standardised Format for Exchanging User Study Instruments. | Mark Michael Hall, Toine Bogers |
| 2020 | A Think-Aloud Study to Understand Factors Affecting Online Health Search. | Amira Ghenai, Mark D. Smucker, Charles L. A. Clarke |
| 2020 | Spectator: An Open Source Document Viewer. | Jean-Philippe Gauthier, Adam Roegiest |
| 2020 | Reflecting upon Perceptual Speed Tests in Information Retrieval: Limitations, Challenges, and Recommendations. | Olivia Foulds, Leif Azzopardi, Martin Halvey |
| 2020 | Human Information Interaction and the Cognitive Predicting Theory of Trust. | Lauren Fell, Andrew Gibson, Peter Bruza, Pamela Hoyte |
| 2020 | EntiTies: An Interface for Annotating Ties between Entities in Text. | Henry Feild, Timothy Amello, Philip Lombardo |
| 2020 | The Influence of Device Type on Querying Behavior and Learning Outcomes in a Searching as Learning Task with a Laptop or Smartphone. | Diego Demaree, Halszka Jarodzka, Saskia Brand-Gruwel, Yvonne Kammerer |
| 2020 | The Role of Word-Eye-Fixations for Query Term Prediction. | Masoud Davari, Daniel Hienert, Dagmar Kern, Stefan Dietze |
| 2020 | A Tool for Conducting User Studies on Mobile Devices. | Luca Costa, Mohammad Aliannejadi, Fabio Crestani |
| 2020 | Engagement in Metacognition within Self-determined Learning. | Amelia W. Cole |
| 2020 | More than Words: The Impact of Memory on How Undergraduates with Dyslexia Interact with Information. | Lynne Cole, Andrew MacFarlane, Stephann Makri |
| 2020 | Quantifying the Effects of Prosody Modulation on User Engagement and Satisfaction in Conversational Systems. | Jason Ingyu Choi, Eugene Agichtein |
| 2020 | A Qualitative Analysis of the Effects of Task Complexity on the Functional Role of Information. | Bogeum Choi, Jaime Arguello |
| 2020 | The Role of Working Memory in the Search-Sensemaking Process: An Exploratory Study. | Bogeum Choi |
| 2020 | Intercomprehension in Retrieval: User Perspectives on Six Related Scarce Resource Languages. | Catherine Chavula, Hussein Suleman |
| 2020 | Investigating the Relationship between eHealth Literacy and Information Search Behaviors. | Yung-Sheng Chang |
| 2020 | Made to Measure: A Workshop on Human-centred metrics for information seeking. | George Buchanan, Dana McKay, Charles L. A. Clarke, Leif Azzopardi, Johanne R. Trippas |
| 2020 | Subjective Search Intent Predictions using Customer Reviews. | Adrian Boteanu, Emily Dutile, Adam Kiezun, Shay Artzi |