| 2009 | Information and Communication Technologies in Business and Corporate Travel Management: An Overview. | Berendien Lubbe, Anneli Douglas |
| 2009 | MPEG-7 Compliant Indexation Tool for Multimedia Tourist Content. | Mara Teresa Linaza, Cristina Sarasua, Yolanda Cobos |
| 2009 | Development of Technology Training for Destination Marketing Organisations. | Byeong Cheol Lee, Bruce Wicks, Wei-Jue Huang |
| 2009 | Assessing Low-Cost Carrier eAirline System Success. | Timothy Jung |
| 2009 | Cultural Destination Usability: The Case of Visit Bath. | Alessandro Inversini, Lorenzo Cantoni |
| 2009 | Information Convergence in the Long Tail: The Case of Tourism Destination Information. | Alessandro Inversini, Dimitrios Buhalis |
| 2009 | Capital City Tourism: Online Destination Image of Washington, DC. | Wei-Jue Huang, Byeong Cheol Lee |
| 2009 | VRUMTM: A Tool for Modelling Travel Patterns of Self-Drive Tourists. | Nicholas Holyoak, Dean Carson, Doris Schmallegger |
| 2009 | The Importance and Use of Weblogs for Backpackers. | Christof Hofstaetter, Roman Egger |
| 2009 | Role of Community Informatics in Heritage Tourism Development. | Ulrike Gretzel, Hanyoung Go, Kyunghee Lee, Tazim Jamal |
| 2009 | Intelligent Routing System for a Personalised Electronic Tourist Guide. | Ander Garca, Mara Teresa Linaza, Olatz Arbelaitz, Pieter Vansteenwegen |
| 2009 | Adoption of a Destination-Wide CRM Approach: An Empirical Analysis of the Determinants in the Swiss Hospitality Industry. | Michael Fux, Thomas Myrach |
| 2009 | E-Business Readiness, Intensity and Impact - An Austrian Hotel Study. | Matthias Fuchs, Christina Witting, Wolfram Hpken |
| 2009 | The Effects of Virtual Product Experience on Changing Consumers' First Impression Bias. | Her-Sen Doong, Hui-Chih Wang, Jian-Guo Fong |
| 2009 | Building an Ontology-Based Framework for Tourism Recommendation Services. | Olawande J. Daramola, Matthew O. Adigun, Charles K. Ayo |
| 2009 | Affiliate Marketing in Travel and Tourism. | Roberto Daniele, Andrew J. Frew, Kate Varini, Asmik Magakian |
| 2009 | From Paradigmatic to Syntagmatic Communities: A Socio-Semiotic Approach to the Evolution Pattern of Online Travel Communities. | Lorenzo Cantoni, Stefano Tardini, Alessandro Inversini, Elena Marchiori |
| 2009 | Wireless Applications in Destinations. | Dimitrios Buhalis, Luca Pistidda |
| 2009 | What is Told in Travel Blogs? Exploring Travel Blogs for Consumer Narrative Analysis. | Carmela Bosangit, Scott McCabe, Sally Hibbert |
| 2009 | The Adoption of Fingerprint Payment Technology Mechanisms at the Customer End. | Anil Bilgihan, Srikanth Beldona, Cihan Cobanoglu |
| 2009 | Designing Online Virtual Worlds for Cultural Heritage. | Francesco Bellotti, Riccardo Berta, Alessandro De Gloria, Ludovica Primavera |
| 2009 | E-Mail Service Quality of Profit and Not for Profit Organisations in the Tourism Industry. | Ulrike Bauernfeind, Astrid Dickinger |
| 2009 | On the Importance of Hyperlinks: A Network Science Approach. | Rodolfo Baggio, Magda Antonioli Corigliano |
| 2009 | Complaints on the Online Environment - The Case of Hong Kong Hotels. | Norman Au, Dimitrios Buhalis, Rob Law |
| 2009 | Effectiveness of eBrochures: An Analysis of Use Patterns. | Faiz Anuar, Zheng Xiang, Ulrike Gretzel |